https://community.1worldsync.com/t5/Ask-A-Question-for-Item/File-information-type-CIC-error/m-p/5761#M2075 <P>Hello and thank you for reaching out.&nbsp; I looked at the hierarchy for your GTIN&nbsp;<SPAN>10041820822004 and in both items, I do not see any product images.&nbsp; The Review message you see, CIC999, means it is a customized message from your trading partner, in this case, Merchants Foodservice.&nbsp; It appears they have an image requirement for products you publish to them.&nbsp; I looked in IM DAM and at the External Files links area and do not see that you provided product images yet.&nbsp; I recommend you add them per any requirements made by your trading partner in their Implemen station Guide or other docs they shared that discuss what they need you to publish to them.&nbsp; Once added, you can republish via Manage Publications and look again to see any new responses from them.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 29 Nov 2022 13:19:27 GMT CommunityJedi22 2022-11-29T13:19:27Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/File-information-type-CIC-error/m-p/5759#M2074 <P>Getting below error, please help to resolve this</P><P>10041820822004:CIC999:GTIN10041820822004 should be reviewed. See additional information.:GTIN10041820822004 At least one item in the hierarchy must have a File Information Type whose value is PRODUCT_IMAGE.</P> Tue, 29 Nov 2022 11:56:41 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/File-information-type-CIC-error/m-p/5759#M2074 niteishk 2022-11-29T11:56:41Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/File-information-type-CIC-error/m-p/5761#M2075 <P>Hello and thank you for reaching out.&nbsp; I looked at the hierarchy for your GTIN&nbsp;<SPAN>10041820822004 and in both items, I do not see any product images.&nbsp; The Review message you see, CIC999, means it is a customized message from your trading partner, in this case, Merchants Foodservice.&nbsp; It appears they have an image requirement for products you publish to them.&nbsp; I looked in IM DAM and at the External Files links area and do not see that you provided product images yet.&nbsp; I recommend you add them per any requirements made by your trading partner in their Implemen station Guide or other docs they shared that discuss what they need you to publish to them.&nbsp; Once added, you can republish via Manage Publications and look again to see any new responses from them.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 29 Nov 2022 13:19:27 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/File-information-type-CIC-error/m-p/5761#M2075 CommunityJedi22 2022-11-29T13:19:27Z