topic Re: Inconsistent Error - Data Carrier Type Code is required Error in _Ask A Question for Item Management (IM)

Inconsistent Error - Data Carrier Type Code is required Error

henryblue — Thu, 10 Nov 2022 19:14:17 GMT

I am attempting to publish a display/shipper item, but repeatedly receive an error stating a "Data Carrier Type Code is required." I was able to successfully publish a separate display/shipper item to the same recipient without this info however. Does this have something to do with how the item was setup? @Support

Re: Inconsistent Error - Data Carrier Type Code is required Error

CommunityJedi22 — Thu, 10 Nov 2022 19:21:02 GMT

Hello @henryblue and thank you for reaching out via our customer community. It helps when you can provide us an example GTIN so we can take a closer, specific look at it for you. Can you provide it?

Re: Inconsistent Error - Data Carrier Type Code is required Error

henryblue — Thu, 10 Nov 2022 19:23:13 GMT

Yes, the problem GTIN is 00857484006796. GTIN 00857484006604 was published successfully. Thanks!

Re: Inconsistent Error - Data Carrier Type Code is required Error

CommunityJedi22 — Thu, 10 Nov 2022 20:55:49 GMT

I took a look and se you have a complex hierarchy here. Can you tell me for which GTIN in the hierarchy you are getting that error? I validated the GTIN you provided and the hierarchy page and it validated successfully. Sorry to ask for more detail but just do not see what you are seeing yet...

GLN 0858135003003

GTIN 00857484006796

Re: Inconsistent Error - Data Carrier Type Code is required Error

henryblue — Mon, 14 Nov 2022 13:00:10 GMT

It looks like this has been published successfully now. I validated each of the GTINs within the hierarchy, and a couple were missing info in the Data Carrier Type Code field. Thank you for your help!