topic Re: Information Provider Name in _Ask A Question for Item Management (IM)

Information Provider Name

FoodieToo — Tue, 25 Oct 2022 13:48:34 GMT

Hello,

We recently changed our name and updated the Brand Owner Name to match. But when we do a search some of our items still show the previous/old name for Information Provider Name. Is there a way to update this or is there another attribute that we should update?

Re: Information Provider Name

CommunityJedi22 — Tue, 25 Oct 2022 13:50:17 GMT

Hello and welcome back. Can you give me a couple of GTINs with the old name and let me take a look? I have an idea...

Re: Information Provider Name

FoodieToo — Tue, 25 Oct 2022 13:52:06 GMT

00856235005019

00856235005392

Re: Information Provider Name

FoodieToo — Fri, 28 Oct 2022 19:48:44 GMT

@CommunityJedi22 any ideas?

Re: Information Provider Name

CommunityJedi22 — Fri, 28 Oct 2022 19:58:26 GMT

So sorry I lost track on this one. Looking at GTIN 00856235005019, I se you have a Brand Owner Name of International Food Solutions, Inc. and a Manufacturer Name of Asian Food Solutions. Which of these is correct for you or are they both correct based on these attributes and their values?

Re: Information Provider Name

FoodieToo — Fri, 28 Oct 2022 21:04:59 GMT

Both are correct based on their attributes and values.

Re: Information Provider Name

CommunityJedi22 — Mon, 31 Oct 2022 12:17:14 GMT

Hmmm, ok, so what was the old name that you changed from and where is that noted?

Re: Information Provider Name

FoodieToo — Mon, 07 Nov 2022 16:10:18 GMT

From the Dashboard, click on Published Items. The item list has a column titled Information Provider Name. Some of our items have the updated name and some have the previous name.

Re: Information Provider Name

CommunityJedi22 — Tue, 08 Nov 2022 14:14:34 GMT

Hello, it's good to chat with you again. I tested a theory with your GTIN 00856235005392 which showed in the dashboard under your old name. I changed the Effective Date to today and Saved and when I did, the new name shows. It appears you can just modify each item to trigger the new name.

Re: Information Provider Name

FoodieToo — Tue, 08 Nov 2022 17:22:36 GMT

Thanks! Is there a quicker way to trigger the new name or do we have to go into each item?

Re: Information Provider Name

CommunityJedi22 — Wed, 09 Nov 2022 15:24:52 GMT

Hello, unless you have an AS2 connection, the only other thing I can think of is to export these items to FUSE, change the Effective Date to today on them, upload via Append and that will update this in bulk for you...