https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Kroger-VIP-Error-KR14401-Serving-Size-is-required/m-p/5319#M1935 <P>Good Morning,&nbsp;</P> <P>We are experiencing an issue in Kroger VIP when trying to submit an item. The error message we are receiving is:</P> <TABLE style="border-collapse: collapse; width: 672pt;" border="0" width="896" cellspacing="0" cellpadding="0"> <TBODY> <TR style="height: 14.5pt;"> <TD colspan="14" width="896" height="19" class="" style="height: 14.5pt; width: 672pt;">KR14401 Serving Size is required when Nutrient Basis Quantity Type Code equals BY_SERVING and Base Unit is equal to true. Item (00051000279415) <P>I checked and confirmed that all values are correct and are present. Is anyone else reporting the same issue and how do we troubleshoot this?</P> <P>Thanks in advance!</P> <P>&nbsp;</P> </TD> </TR> </TBODY> </TABLE> Wed, 26 Oct 2022 15:21:55 GMT Kasia 2022-10-26T15:21:55Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Kroger-VIP-Error-KR14401-Serving-Size-is-required/m-p/5319#M1935 <P>Good Morning,&nbsp;</P> <P>We are experiencing an issue in Kroger VIP when trying to submit an item. The error message we are receiving is:</P> <TABLE style="border-collapse: collapse; width: 672pt;" border="0" width="896" cellspacing="0" cellpadding="0"> <TBODY> <TR style="height: 14.5pt;"> <TD colspan="14" width="896" height="19" class="" style="height: 14.5pt; width: 672pt;">KR14401 Serving Size is required when Nutrient Basis Quantity Type Code equals BY_SERVING and Base Unit is equal to true. Item (00051000279415) <P>I checked and confirmed that all values are correct and are present. Is anyone else reporting the same issue and how do we troubleshoot this?</P> <P>Thanks in advance!</P> <P>&nbsp;</P> </TD> </TR> </TBODY> </TABLE> Wed, 26 Oct 2022 15:21:55 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Kroger-VIP-Error-KR14401-Serving-Size-is-required/m-p/5319#M1935 Kasia 2022-10-26T15:21:55Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Kroger-VIP-Error-KR14401-Serving-Size-is-required/m-p/5322#M1937 <P>Hello and welcome back.&nbsp; Please take a look in IM as it appears you are missing the Service Size value for your second NFP:&nbsp;&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="CommunityJedi22_0-1666799548280.png" style="width: 999px;"><img src="https://community.1worldsync.com/t5/image/serverpage/image-id/1211i6EE9AEC83154B097/image-size/large?v=v2&amp;px=999" role="button" title="CommunityJedi22_0-1666799548280.png" alt="CommunityJedi22_0-1666799548280.png" /></span></P> <P>&nbsp;</P> Wed, 26 Oct 2022 15:52:37 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Kroger-VIP-Error-KR14401-Serving-Size-is-required/m-p/5322#M1937 CommunityJedi22 2022-10-26T15:52:37Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Kroger-VIP-Error-KR14401-Serving-Size-is-required/m-p/5347#M1949 <P>Thank You, missed that one! It fixed the issue , appreciate your help!</P> Thu, 27 Oct 2022 20:01:26 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Kroger-VIP-Error-KR14401-Serving-Size-is-required/m-p/5347#M1949 Kasia 2022-10-27T20:01:26Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Kroger-VIP-Error-KR14401-Serving-Size-is-required/m-p/5348#M1950 <P>You are very welcome...</P> Thu, 27 Oct 2022 20:36:35 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Kroger-VIP-Error-KR14401-Serving-Size-is-required/m-p/5348#M1950 CommunityJedi22 2022-10-27T20:36:35Z