topic Re: Nutrition Facts change for Sysco? in _Ask A Question for Item Management (IM)

Nutrition Facts change for Sysco?

nancyVigo — Fri, 07 Oct 2022 15:10:37 GMT

Good morning!

I have just been asked by Sysco to change the UOM for "Energy" and "Energy from fat" to Kcal (kilocalorie).

Has anyone else received this message?

Thanks in advance!

Re: Nutrition Facts change for Sysco?

CommunityJedi22 — Fri, 07 Oct 2022 15:36:31 GMT

Hello and welcome back. Yes, this is a common request now for recipients...

Re: Nutrition Facts change for Sysco?

nancyVigo — Fri, 07 Oct 2022 15:45:13 GMT

Thanks for the prompt response. Is there a list of these recipients or do we just find out whenever we are asked?

Please, find below Sysco's response to my question as to why this is needed:

"This change is needed because the current unit of measurement (Calorie) is outdated according to GS1 standards. In order for our system to process the item successfully, the unit of measurement will need to updated Kilocalorie (Kcal). In 1 World Sync, you should be able to use a drop down to change the UOM and publish those changes to Sysco."

Re: Nutrition Facts change for Sysco?

CommunityJedi22 — Fri, 07 Oct 2022 16:01:58 GMT

I grabbed this from our GS1 subject matter expert on attribution: So the UoM of D70 has been sunset by the governing body of that set of codes- United Nations Recommendation 20 (UN Rec 20). The recommendation for the past 8 years or so is to use E14 Kilocalories. There is no difference between the two codes other than the name. The formula for determination is the same.

Re: Nutrition Facts change for Sysco?

nancyVigo — Fri, 07 Oct 2022 17:48:41 GMT

This is the first time I hear about this. Is this something I would need to change for all customers and all items since you stated that this was recommended 8 years ago? If this is the case, I would need to update, not only the UOM, but the Value as well, which would be a considerable amount of work since we do have many items in 1 World Sync.

Your advice and input in this matter is greatly appreciated.

Re: Nutrition Facts change for Sysco?

CommunityJedi22 — Fri, 07 Oct 2022 18:12:59 GMT

Actually, the value does not need to change. Kilocalories is what it is called outside of the US. In the US, that term was "too metric" so it was called Calories instead. All that needs to be done is to change the UOM. I am surprised that other recipients have not said anything yet.

Re: Nutrition Facts change for Sysco?

nancyVigo — Fri, 07 Oct 2022 18:33:36 GMT

Okay, that makes sense...thanks for the clarification. Sysco is the only customer who has reached out to us regarding the UOM change.

Is it recommended that we do change it for every item we have in 1 World Sync? In other words, are the "Calorie" and "Gram" UOM going to be phased out eventually? I know that there have been many changes in attributes and requirements for the past few years and I wanted to make sure to stay ahead of the game. 😉

Re: Nutrition Facts change for Sysco?

CommunityJedi22 — Fri, 07 Oct 2022 20:17:43 GMT

Here is what I learned: Gram is not changing, nor is Milligram. Calorie is the only one that changed.

Re: Nutrition Facts change for Sysco?

nancyVigo — Fri, 07 Oct 2022 20:36:55 GMT

Okay, thanks for the clarification. I still have a question on whether to change both the "Calorie" and "Fat" attributes or just the "Calorie."

Please, see below:

Re: Nutrition Facts change for Sysco?

CommunityJedi22 — Mon, 10 Oct 2022 14:38:18 GMT

Hello, is that error message from your trading partner asking you to change both? Do they indicate value requirements for these attributes in their Implementation Guide?

Re: Nutrition Facts change for Sysco?

nancyVigo — Mon, 10 Oct 2022 14:51:05 GMT

This was regarding an email that I received from Sysco asking me to update the Calorie UOM from "Calorie" to "Kilocalorie." I was contacted by our Quality Assurance Manager and he explained that I would only need to change the OUM, not the value.

I was also wondering if this will be a requirement for all the items we have in 1WS. Also, I was asked by Sysco to publish the items again after being updated.

Is this actually necessary or would they be sent the update as soon as I perform the task?

Re: Nutrition Facts change for Sysco?

CommunityJedi22 — Mon, 10 Oct 2022 16:32:08 GMT

It is always fun to chat with you as you ask so many good questions Thank you. Yes, per GDSN message choreography, if you update an item that is successfully published to a trading partner, they will receive your update. Some trading partners, however, may ask you to republish to override any previous publications instead of receiving just the update based on requirements they may have on their end.

Re: Nutrition Facts change for Sysco?

nancyVigo — Mon, 10 Oct 2022 17:55:55 GMT

Thanks again for the prompt response....it is a pleasure to chat with knowledgeable people! 🙂

Re: Nutrition Facts change for Sysco?

CommunityJedi22 — Mon, 10 Oct 2022 18:04:50 GMT

Thank you

Re: Nutrition Facts change for Sysco?

nancyVigo — Wed, 18 Jun 2025 19:29:57 GMT

@CommunityJedi22, good afternoon!

Please, find attached screen shots showing an error message I received from Kroger regarding the change from Calorie to Kilocalorie (as per Sysco's request).

Thanks in advance for your help regarding this issue. 🙂

Re: Nutrition Facts change for Sysco?

Val — Wed, 18 Jun 2025 21:23:12 GMT

Hi @nancyVigo, it is great chatting with you again.

Once a piece of information is updated, it is automatically sent to all retailers that item is published to, so unfortunately it can not be updated differently for Sysco and for Kroger. As a workaround though, we suggest duplicating the nutrient facts table and adding the calories in one and kilocalories in other, while keeping everything else the same.

To add the second panel, please follow these steps:

clone the existing panel to not have to type everything again:

expand the new panel and edit the needed information:

Please let us know if this helped for both retailers. Thanks!

Re: Nutrition Facts change for Sysco?

nancyVigo — Thu, 19 Jun 2025 13:04:53 GMT

@Val, as always, thanks for the prompt response!

I had never encountered this kind of issue before, so I was not aware that I can clone the Nutritional Facts...pretty cool!

I added the Calories to the second panel and saved the item.

Would the information flow to Kroger without having to contact them?

Also, would I need to do this to every item that I have updated to kilocalories or just as needed?

Thanks again!

Re: Nutrition Facts change for Sysco?

George_C — Thu, 19 Jun 2025 14:03:33 GMT

Hello @nancyVigo, it's great chatting with you again.

Once updated and saved, the information will flow to Kroger without having to contact them, but you would need to resubmit the items in the Product introduction for Kroger if the items were rejected/pushed back to "In Process Supplier" by the CIC message.

And for the other items, you would need to update them if a CIC review message asks for the update.

Re: Nutrition Facts change for Sysco?

nancyVigo — Thu, 19 Jun 2025 14:28:37 GMT

@George_C, thanks for the valuable information!

Re: Nutrition Facts change for Sysco?

nancyVigo — Fri, 20 Jun 2025 14:59:15 GMT

@Val and @George_C, good morning!

Yesterday, I proceeded to clone the Nutritional Facts Table, change the Kilocalories to Calories, Saved & Validated the item in 1WS, then resubmitted it in VIP.

I am attaching screen shots showing that the information flowed through (it does show both on their Nutrient Information) and Comments showing that it was received, then rejected again with the same error message.

I am also highlighting what I saw this morning in 1WS (same flow of info as in VIP).

Your help solving this issue is greatly appreciated!