topic Re: Can't log in to Item Management in _Ask A Question for Item Management (IM)

Can't log in to Item Management

amyb — Tue, 27 Sep 2022 13:57:36 GMT

Anyone else having this problem?

Re: Can't log in to Item Management

jcharles — Tue, 27 Sep 2022 14:00:50 GMT

Hi Amy,

Can you type 1worldsync.com into your web browser for me? Please do not use a bookmark or favorite, I recommend changing that moving forward.

Let me know if you manage to get into Item Management?

Re: Can't log in to Item Management

mstantonBB — Tue, 27 Sep 2022 14:12:45 GMT

Yes. Same here. I went through the Home page for 1WS and was able to log in that way.

Re: Can't log in to Item Management

jcharles — Tue, 27 Sep 2022 15:56:10 GMT

I would get rid of your old links, logging in from our main page will get you in quickly enough.

Re: Can't log in to Item Management

Sylvie — Wed, 28 Sep 2022 11:10:38 GMT

Good morning! Yes, since yesterday I have been experiencing the same thing... I couldn't access 1WS through my saved link anymore... I had to do a refresh password to get it to work each time... And my new saved links aren't working.. Very weird

Re: Can't log in to Item Management

jcharles — Wed, 28 Sep 2022 12:39:57 GMT

Slyvie,

I would get rid of those bookmarks and create a new one for the main 1Worldsync site. Our recent changes allow greater ease of navigation among our website.

Please help us by providing some feedback of our changes!

Re: Can't log in to Item Management

CommunityJedi22 — Wed, 28 Sep 2022 12:43:39 GMT

Hello, I am working on a few articles to help our customers with the access changes after our update this past weekend. Please take a look here and more are coming...

https://community.1worldsync.com/t5/Maintenance-Flash-Messages/Best-Practices-for-Login-Changes-to-Legacy-1WS-Tools/ta-p/5001