topic Re: pre-prod sync errors in _Ask A Question for Item Management (IM)

pre-prod sync errors

Food_Fiend — Mon, 12 Sep 2022 20:15:23 GMT

The last update to pre-prod appears to be generating numerous sync errors that are getting sent to our test system. We did not send any AS/2 messages to trigger these.

I would paste a view of the enormous work list but I don't seem to have permission. It looks like 54 messages were generated in a short time.

Re: pre-prod sync errors

CommunityJedi22 — Mon, 12 Sep 2022 20:21:03 GMT

Hello and thank you for reaching out. Can you try again to post a screen capture?

Re: pre-prod sync errors

Food_Fiend — Mon, 12 Sep 2022 20:30:00 GMT

I guess I had to upload it rather than paste it. For some reason it tried to sync to recipient 'training gln retailer'.

Re: pre-prod sync errors

CommunityJedi22 — Mon, 12 Sep 2022 20:39:30 GMT

Thank you for those additional details. It helps a lot. It appears that all of the errors I see in your PP worklist are related to a test recipient we sometimes use, GLN 7701115113021, TRAINING GLN RETAILER. Perhaps our teams were using that in your initial setup and one of the updates this weekend triggered these errors. Can you delete the publications for this recipient unless they are otherwise needed? I apologize for any inconvenience as I am not sure why these errors triggered all of a sudden for you0.