topic New users to platforms in _Ask A Question for Item Management (IM)

New users to platforms

credcat7 — Wed, 17 Aug 2022 20:03:01 GMT

I need to set up two new users into IM/PI platforms. They are under a separate GLN than my admin account so I don't know how to have them gain access.

Re: New users to platforms

CommunityJedi22 — Wed, 17 Aug 2022 20:15:25 GMT

Hello, can you provide me the GLN to which the users need to be added so I can look around and offer a solution? It could go a few different ways so I need to take a look.

Re: New users to platforms

credcat7 — Wed, 17 Aug 2022 20:16:43 GMT

0747599000010 Ideally I would have admin access to this GLN as well but to be honest I am not sure how we set that GLN up

Re: New users to platforms

CommunityJedi22 — Wed, 17 Aug 2022 20:24:51 GMT

Do you know Adhole@ghirardelli.com or cclark@ghirardelli.com? I see they are admins for that GLN. They could add you as an admin or could approve the folks you need to add. If they need 1WS to do it, they can send an email to accessmanagement@1worldsync.com from one of those two email addresses with details for who needs to be added.

Re: New users to platforms

credcat7 — Wed, 17 Aug 2022 21:02:57 GMT

I am the cclark user, I will email access Mgmt to understand how I can get into the GLN maintenance portal