topic Re: Can we delete comments in _Ask A Question for Item Management (IM)

Can we delete comments

A_Flower — Tue, 16 Aug 2022 16:48:21 GMT

Is there any way we can delete comments once they're entered into the little envelopes?

I made a comment on an item thinking it was the case, and it's the unit.

Thanks!

A_Flower

Re: Can we delete comments

CommunityJedi22 — Tue, 16 Aug 2022 17:35:51 GMT

Can you show me which envelopes you mean?

Re: Can we delete comments

A_Flower — Tue, 16 Aug 2022 17:38:48 GMT

Sure can. Please see attached.

Re: Can we delete comments

CommunityJedi22 — Tue, 16 Aug 2022 18:33:40 GMT

Thanks for the clarification. We took a look and confirmed you cannot remove the message but you can change it to something else. You can filter to get to what you need and update. Please let me know how this works for you.

Re: Can we delete comments

A_Flower — Tue, 16 Aug 2022 18:41:35 GMT

Thank you, but I don't want it to have a comment at all. The comment should be on the case GTIN, not the unit. And, even when I get into the above, it doesn't allow me to alter the message.

Re: Can we delete comments

CommunityJedi22 — Tue, 16 Aug 2022 18:57:25 GMT

Are you able to change the comment on the unit GTIN to something else? Are you saying that you cannot change the unit comment at all?

Re: Can we delete comments

A_Flower — Wed, 17 Aug 2022 11:10:21 GMT

Correct, I cannot change the unit comment at all.

Re: Can we delete comments

CommunityJedi22 — Wed, 17 Aug 2022 14:04:21 GMT

I am looking into this for you. Can you tell me to which recipient item 00030800107005 is published?

Re: Can we delete comments

A_Flower — Wed, 17 Aug 2022 14:12:48 GMT

Thank you!

It's published to H. E. Butt.

Re: Can we delete comments

CommunityJedi22 — Wed, 17 Aug 2022 14:19:54 GMT

Would this work for you? I agree it is not overriding the previous comment. I did not save this, just wanted to see the options...

Re: Can we delete comments

A_Flower — Wed, 17 Aug 2022 14:28:29 GMT

Thank you!

I'll give it a try.