topic Re: Error Messages in IM (CIC) in _Ask A Question for Item Management (IM)

Error Messages in IM (CIC)

nancyVigo — Fri, 05 Aug 2022 12:34:49 GMT

Good morning!

I continue to receive error messages even after updating the issues in certain items. Your help in this matter is greatly appreciated. Please, see images below. Thanks!

Re: Error Messages in IM (CIC)

CommunityJedi22 — Fri, 05 Aug 2022 12:50:06 GMT

Hello and Happy Friday. I took a look at GTIN 10071072004002 in your Worklist and other reports. It appears to be synchronized with UNFI successfully and for Kroger, it is showing that you just need to top off and submit in PI/VIP. Can you take another look on your side and let me know if you see the same this morning? If not, please let me know what reports you are using.

Re: Error Messages in IM (CIC)

nancyVigo — Fri, 05 Aug 2022 14:19:44 GMT

Hello, I use the Sync Status and CIC reports, as well as checking the worklist regularly. As per your suggestion, I topped off the missing information in VIP and saved the draft. Thanks for the help!