topic Re: IM not available in _Ask A Question for Item Management (IM)

IM not available

RebeccaNichols — Wed, 27 Jul 2022 13:54:43 GMT

IM has been extremely slow again today and now it is not available after freezing. I'm receiving this error - 503 service temporarily unavailable. Anyone else having issues?

Re: IM not available

CommunityJedi22 — Wed, 27 Jul 2022 13:59:17 GMT

Hello, can you please try again as I saw the 503 error and within a minute or so it was back up. Can you confirm on your end please?

Re: IM not available

RebeccaNichols — Wed, 27 Jul 2022 14:14:08 GMT

It has resolved. any ideas why the system is working so slowly?

Re: IM not available

CommunityJedi22 — Wed, 27 Jul 2022 14:15:47 GMT

Hello and thank you for your confirmation. I am not seeing slowness in IM today. Are there particular actions you are trying that seem slow?

Re: IM not available

RebeccaNichols — Wed, 27 Jul 2022 15:41:42 GMT

There are major delays in item searches. This has been on-going all week, as well as status resets (manage confirmations).

Re: IM not available

CommunityJedi22 — Wed, 27 Jul 2022 15:47:57 GMT

Hello, yes, there have certainly been delays this week. I was collecting feedback from you for your experience today so it can be shared. Thank you.

Re: IM not available

CommunityJedi22 — Wed, 27 Jul 2022 16:42:32 GMT

I made our teams aware of your feedback. Our engineering teams are investigating the delays we see today as well and I will post in the community as soon as I have any further details.