topic Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items in _Ask A Question for Item Management (IM)

Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

Cls0324 — Fri, 24 Jun 2022 18:32:24 GMT

For McLane requirement, I cannot get the inner pack qty and qty of next level items correct. I believe the hierarchy quantities however are correct. Please help.

Also, how do I get permission to upload images and documents?

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

CommunityJedi22 — Fri, 24 Jun 2022 20:05:08 GMT

Hello and welcome back. I am happy to take a look for you. Can you provide me with your publication level GTIN?

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

Cls0324 — Fri, 24 Jun 2022 20:10:18 GMT

Sure, it is 40878114022236. It is not published as of yet. Just entering a new set of items and ran into the problem with validating the hierarchy.

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

Cls0324 — Fri, 24 Jun 2022 20:14:08 GMT

I would have shared the spec sheet here for review but I am unable to attach documents or images and I do not now why.

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

CommunityJedi22 — Fri, 24 Jun 2022 20:17:22 GMT

On y our pack level GTIN, you populated a value of 6 for Inner Pack. That reflects the number of non-GTIN contained but you have a GTIN on the Each so I wonder if that value of 6 is the issue. Your Inner Pack value of 144 on the Case could also relate to the issue.

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

Cls0324 — Fri, 24 Jun 2022 20:23:06 GMT

I made changes and I still get the error. I do not know what to do to fix. A case has 24 cartons of 6 consumer units. A carton has 6 consumer units in it. I believe I have it correct in the hierarchy but there's something wrong with the qty of next level fields???

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

CommunityJedi22 — Fri, 24 Jun 2022 20:30:17 GMT

Your link quantities and your qty of next-level items align but the declared values in other areas can impact those numbers from a validation standpoint. I am looking again...

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

CommunityJedi22 — Fri, 24 Jun 2022 20:37:02 GMT

On an Each level GTIN, your Qty Next Level Items should always be "1" and you had "6." I also removed the values below and it validates successfully. Can you please double-check that this does not compromise your product content and if not, send it to Mclane.

Case 40878114022236 has 6 inner packs...removed
Pack 30878114022239 has 6 inner packs...removed

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

Cls0324 — Mon, 27 Jun 2022 19:00:22 GMT

Thank you! It worked. You still have not advised why I can't attach files or images here.

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

CommunityJedi22 — Mon, 27 Jun 2022 19:07:12 GMT

Hello, sorry I missed that question. Can you try again and advise? I just updated your profile.

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

Cls0324 — Mon, 27 Jun 2022 19:24:35 GMT

The "Drag and drop here or browse files to attach" still does not work for me. Also, I checked your solution to my issue about validating. You stated "On an Each level GTIN, your Qty Next Level Items should always be "1" and you had "6". You changed them to "0" not "1" and I was able to confirm it validated just fine. Please confirm it should be 0 and not 1.

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

Cls0324 — Mon, 27 Jun 2022 19:28:17 GMT

Sorry, I mean that you did not change the Qty of Next Level Items to "1" but whatever change you made, it worked. I think it was the inner pack you changed to "0"?

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

CommunityJedi22 — Mon, 27 Jun 2022 19:28:49 GMT

On an Each level GTIN, your Qty of Next Level Items should always be "1."

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

CommunityJedi22 — Mon, 27 Jun 2022 19:32:14 GMT

Hello, sorry for any confusion. On an Each level GTIN, your Qty of Next Level Items should always be "1."

Below is my note from the other day where I changed the other values "Not Qty Next Level Items" but "inner packs" from 6 to 0.

Case 40878114022236 has 6 inner packs...removed
Pack 30878114022239 has 6 inner packs...removed

Does this make more sense?

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

Cls0324 — Mon, 27 Jun 2022 19:45:34 GMT

I think you need to look again. This is what it shows and the hierarchy validated at the case level which it did not on Friday before I posted here.

Case 40878114022236 has 6 inner packs...removed - Inner Pack = 0, Qty Next Level Item within inner pack = 24, Qty Next Level Item = 24
Pack 30878114022239 has 6 inner packs...removed - Inner Pack = 0, Qty Next Level Item within inner pack = 6, Qty Next Level Item = 6

On an Each level GTIN, your Qty Next Level Items should always be "1" - does not appear to be a correct statement.

I still cannot drag and drop files.

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

CommunityJedi22 — Mon, 27 Jun 2022 19:55:20 GMT

Your Each is Qty of Next Level Items = 1, which is what I changed and reported to you and it validated successfully Friday after that change.

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

CommunityJedi22 — Mon, 27 Jun 2022 19:59:19 GMT

As I mentioned in the previous part of this thread, you did not need to populate the "Innerpack" values because those are for items without a GTIN which you did not have. You have a GTIN for your pack level. These are all of the changes I made to help you validate your hierarchy:

* Changed Qty of Next Level Items to "1" on your Each level GTIN as it always has to be on an Each 00878114022238

* Case 40878114022236 had "6" for inner packs which I removed

* Pack 30878114022239 has "6" inner packs which I removed

Doe, this make more sense?

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

CommunityJedi22 — Mon, 27 Jun 2022 20:00:20 GMT

For the images, are you just trying to add an image to this thread? If not, where are you trying to add an image?

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

Cls0324 — Mon, 27 Jun 2022 20:03:10 GMT

Yes, it does now.

Re: Hierarchy issue / Inner Pack Qty and Qty of Next Level Items

Cls0324 — Mon, 27 Jun 2022 20:05:55 GMT

Let's go back to my original question which has not been addressed. I want to be able to attach files here.

Also, how do I get permission to upload images and documents?

The "Drag and drop here or browse files to attach" still does not work for me