topic Re: Hierarchy Error in _Ask A Question for Item Management (IM)

Hierarchy Error

A_Flower — Tue, 14 Jun 2022 14:03:22 GMT

Good morning,

We are trying to add hierarchy levels but we are coming up with an error. We have attached a screenshot for you to see the error. We have the package and each already entered on two other items without an error. Can you please tell us what is going on?

Thank you,

A_Flower

Re: Hierarchy Error

jcharles — Tue, 14 Jun 2022 14:30:26 GMT

Hello and good to see you again!

The error is indicating that you have already successfully linked the items, its warning you that the transaction is attempting to link those again.

Re: Hierarchy Error

A_Flower — Tue, 14 Jun 2022 14:44:49 GMT

Ok to be clear, since the unit is already linked to the pkg., we only need to link the pkg. and the unit will come along?

Re: Hierarchy Error

A_Flower — Tue, 14 Jun 2022 15:15:29 GMT

We don't have anything linked to item 00030800920710 yet. That is the item we are trying to link to.

Re: Hierarchy Error

A_Flower — Tue, 14 Jun 2022 15:15:53 GMT

We don't have anything linked to item 00030800920710 yet. That is the item we are trying to link to.

Re: Hierarchy Error

jcharles — Tue, 14 Jun 2022 16:33:08 GMT

Andrea,

I was able to successfully link those GTIN and did not get any errors. I thought you might be using a FUSE template, perhaps is causing this error?

Re: Hierarchy Error

jcharles — Tue, 14 Jun 2022 16:35:00 GMT

Yes, you would just link the inner packages to the case, the other two are already done.

Re: Hierarchy Error

A_Flower — Tue, 14 Jun 2022 16:46:21 GMT

I was not using Fuse.

I'll get the inner linked, and see if anything else flags.

Thank you for your help!

Re: Hierarchy Error

A_Flower — Tue, 14 Jun 2022 17:31:49 GMT

Thanks so much for your help!

It worked!