topic Re: Lowe's Dimensional cube in _Ask A Question for Item Management (IM)

Lowe's Dimensional cube

brookester — Wed, 08 Jun 2022 19:07:41 GMT

I am submitting items to Lowe's Canada; however, our team has verified our box dimensions are correct & I have input the nesting dimensions into IM. All of my submissions are receiving the same below error.

Any thoughts on how to resolve this?

Re: Lowe's Dimensional cube

jcharles — Wed, 08 Jun 2022 19:18:22 GMT

Hello and Welcome to our community. We do have an article in regards to this very issue. Please review the link below for further information on nesting with Lowes.

How to Resolve Nesting Requirements for Lowe's via... - 1WorldSync Customer Community

Re: Lowe's Dimensional cube

brookester — Wed, 08 Jun 2022 20:25:10 GMT

Yes, I did use that information when setting up the items for Lowe's to include the correct nesting for Lowes.

Re: Lowe's Dimensional cube

jcharles — Wed, 08 Jun 2022 20:36:37 GMT

Brooke,

I can see that you submitted a service desk ticket with us this morning. I will review your CIC messages from Lowes and will respond on our help ticket.

Thank you!