topic Re: Synchronization errors in _Ask A Question for Item Management (IM)

Synchronization errors

A_Flower — Tue, 24 May 2022 14:09:45 GMT

Good morning,

I have several new synchronization errors and I'm not sure how to fix them.

I usually have 0 sync errors and would love to get these cleaned up.

I'm attaching a screen shot of the errors.

They are for several different recipients, but are for the same issue.

Can you please help me?

Thanks in advance!

A_Flower

Re: Synchronization errors

CommunityJedi22 — Tue, 24 May 2022 14:57:03 GMT

Howdy A_Flower. I am looking into this and will get back to you soon

Re: Synchronization errors

CommunityJedi22 — Tue, 24 May 2022 15:04:46 GMT

This is related to IM rule 2837 and is not specific to values FE or PRO-. It is related to GDSN rule 1792 which was implemented this past weekend as part of Large Release:

GDSN #1787 / IM #2837: If NutrientDetail class is used, then all combinations of nutrientTypeCode and measurementPrecisionCode values SHALL be unique within the same NutrientHeader class.

You can not have 2 rows with different quantities contained with the same Measurement Precision. If you need to have 2 quantities contained with the same measurement precision, then they just need to repeat the quantity contained on the one line

file:///C:/Users/MarcusBrewer/Downloads/1WS_Release_Notes_(Preliminary)_Item_Management_8.28_v1%20(3).pdf

Re: Synchronization errors

A_Flower — Tue, 24 May 2022 16:55:01 GMT

Thank you!

I, for some reason, had some duplicates in the nutritionals.

Re: Synchronization errors

CommunityJedi22 — Tue, 24 May 2022 17:52:43 GMT

You are welcome.

Re: Synchronization errors

nancyVigo — Wed, 08 Jun 2022 19:46:59 GMT

Hello! May I ask where I can find these new rules? I tried clicking on what I thought was link, but it's not getting me anywhere. Thanks!

Re: Synchronization errors

DanV — Wed, 08 Jun 2022 20:25:55 GMT

Hello nancyVigo!

Great question and thanks for posting in our Community! You can view a list of rules in our Item Management Participant Dictionary spreadsheet, on the IM Validations tab. If you do not already have a copy of our latest Item Management Participant Dictionary downloaded you can do so from the following Community link:
https://community.1worldsync.com/t5/IM-Participant-Dictionary/IM-8-28-v7-Participant-Dictionary-Valid-Values-and-Validations/ta-p/2894

Thanks!

Re: Synchronization errors

Fguerra777 — Mon, 24 Oct 2022 20:28:52 GMT

Hi! I wonder why when I fix my sync errors for an item & validate, they still show up as errors.

Re: Synchronization errors

CommunityJedi22 — Mon, 24 Oct 2022 20:34:54 GMT

Hello and thank you for reaching out via our customer community. Can you tell me if what kind of errors you are encountering and include a GTIN?

Re: Synchronization errors

Fguerra777 — Mon, 24 Oct 2022 20:38:03 GMT

See attached

Re: Synchronization errors

CommunityJedi22 — Tue, 25 Oct 2022 12:25:34 GMT

Hello and thank you for those details. I took a look at the hierarchy with the GTINs below and see that it validates successfully now on every GTIN in the hierarchy. Perhaps you were able to resolve this before my response? Please let me know if you have any other questions. Nice work.

00071567912006
00071567986786
00071567986731

Re: Synchronization errors

Fguerra777 — Tue, 25 Oct 2022 14:53:56 GMT

Thank you, however, the Sync errors still show up on my dashboard & whenever I click on them, all of the errors still show. Is there something else I need to do besides validate to make them go away?

Re: Synchronization errors

CommunityJedi22 — Wed, 26 Oct 2022 16:34:26 GMT

Hello, when I look at your example GTIN 00071567912006 in the Recipient Responses Report, I see you are missing some of the common Foodservice attribute values and some others specific to your trading partners. For this item, I recommend you add the Food & Beverage playlist, validate and add those attributes to meet more of these foodservice requirements,

Re: Synchronization errors

imeldae — Tue, 14 Jan 2025 18:20:57 GMT

Good morning, I am working on cleaning up some sync errors but I am not sure how. Do you have any training material on this subject? I am trying to fix the below errors

Re: Synchronization errors

Val — Tue, 14 Jan 2025 19:24:24 GMT

Hello @imeldae and thanks for continuing the use of the community.

The error is advising an Each cannot have a lower level in any hierarchy as it should be the Base Unit or lowest level in said hierarchy. In this specific case, both items 10072999552034 and 00072999552037 were saved as Eaches and linked together as parent (10072999552034) and child (00072999552037).

To fix the error, please update the highest level of your hierarchy - 10072999552034 - to a Product Type of Case or Display, depending on the item type. Here is where you can make the correction:

For more details about indicators, you can find a useful article here: Unit Indicators in IM

For more details about any attribute in Item Management and also their definitions, you can find our ITem Management Participant Dictionary here Current IM Participant Dictionary (IMPD) and a video explaining how to use the IMPD here How to Use the IM Participant Dictionary (IMPD) Overview Video.

Re: Synchronization errors

imeldae — Tue, 14 Jan 2025 21:35:45 GMT

Thank you. I have made the change in the Case 10072999552034. How does it get removed from the Synchronization Errors? I know I would need to go to Product Introduction but I only have Albertsons, McLane and Kroger as an option there.

Thank you so much

Re: Synchronization errors

Val — Wed, 15 Jan 2025 13:14:51 GMT

Hello @imeldae, it’s good chatting with you again.

After the update, the hierarchy should now correctly sync with all retailers that were not receiving the item previously and, once this happens for all retailers, the message should clear on its own.

Also, you do not have Acosta in Product Introduction as an option because only select retailers - the 3 referenced in your post - need their items topped-off with additional attributes and information like cost and distribution details. Here are more details about Getting Started with Kroger just in case it helps: as they are a very common retailer companies publish their item data to.

Re: Synchronization errors

imeldae — Tue, 14 Jan 2025 21:50:55 GMT

This is great!!!!! Thank you so much for the information. This was a huge help!