https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Errors-not-belonging-to-us/m-p/3460#M1261 <P>Good morning,</P> <P>These items are still showing up.</P> Wed, 27 Apr 2022 11:08:59 GMT A_Flower 2022-04-27T11:08:59Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Errors-not-belonging-to-us/m-p/3343#M1192 <P>Good afternoon,&nbsp;</P> <P>I have errors showing up that are for items not belong to us.</P> <P>Can you please tell me how to get rid of them?</P> <P>I'm attaching a screen shot of the items.</P> <P>Thanks!</P> <P>A_Flower</P> Tue, 19 Apr 2022 17:24:09 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Errors-not-belonging-to-us/m-p/3343#M1192 A_Flower 2022-04-19T17:24:09Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Errors-not-belonging-to-us/m-p/3344#M1193 <P>Hello,&nbsp; Thank you for reaching out to our Community. The items you included are not yours, meaning the GTIN will not have your prefix?</P> Tue, 19 Apr 2022 18:39:19 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Errors-not-belonging-to-us/m-p/3344#M1193 jcharles 2022-04-19T18:39:19Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Errors-not-belonging-to-us/m-p/3345#M1194 <P>Correct. I don't know what or who these items belong to. I'm not understanding why they are in my "Errors" if they're not our items/GTINS.</P> Tue, 19 Apr 2022 18:42:10 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Errors-not-belonging-to-us/m-p/3345#M1194 A_Flower 2022-04-19T18:42:10Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Errors-not-belonging-to-us/m-p/3346#M1195 <P>Andrea,</P> <P>&nbsp;I will need to work through this internally, so I will create a Service Desk ticket for us to track and resolve this.</P> <P>Look for my email!</P> Tue, 19 Apr 2022 18:53:17 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Errors-not-belonging-to-us/m-p/3346#M1195 jcharles 2022-04-19T18:53:17Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Errors-not-belonging-to-us/m-p/3460#M1261 <P>Good morning,</P> <P>These items are still showing up.</P> Wed, 27 Apr 2022 11:08:59 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Errors-not-belonging-to-us/m-p/3460#M1261 A_Flower 2022-04-27T11:08:59Z https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Errors-not-belonging-to-us/m-p/3462#M1262 <P>Hello, thank you for coming back for these! Our issue was escalated to operations team for review. I will check back with them on their progress and we appreciate your patience.</P> Wed, 27 Apr 2022 12:22:37 GMT https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Errors-not-belonging-to-us/m-p/3462#M1262 jcharles 2022-04-27T12:22:37Z