topic Re: Albertsons Review in _Ask A Question for Item Management (IM)

Albertsons Review

A_Flower — Wed, 20 Apr 2022 17:25:28 GMT

Good afternoon,

I have an item published to Albertson's with a review message.

The GTIN is 00030800195002.

I've verified the protein is entered, but can't seem to get this review to disappear.

I've attached a screen shot of the message.

Can you please tell me what needs to be done?

Thanks!

A_Flower

Re: Albertsons Review

CommunityJedi22 — Wed, 20 Apr 2022 17:51:06 GMT

Hello, this one took some digging and I learned something as well. Please see below on how to resolve this Warning: There should be one Nutrient Type Code [nutrientInformation/nutrientDetail/nutrientTypeCode] for Protein with a value of either PROTMFP or PROT or PROCNA or PROCNP or PROCNT or PROA or PRO- for each Nutrient Fact Panel

If you open your item, go to this area for Nutritionals, select the Advanced View radio button and scroll down, you can add the generic protein value below or select one of the others from the drop-down that is appropriate for your product. Please let me know how this works for you...

Re: Albertsons Review

A_Flower — Wed, 20 Apr 2022 18:09:51 GMT

I just added it, but when I validate the warning is still there.

Isn't what you're asking the same as the attachment I sent earlier? The only difference is I click on ALL populated to show all attributes.

Re: Albertsons Review

A_Flower — Wed, 20 Apr 2022 18:18:59 GMT

I've attached another screen shot showing it populated.

Is there possibly a glitch in the system?

Re: Albertsons Review

CommunityJedi22 — Thu, 21 Apr 2022 18:07:57 GMT

Hello, A_Flower. I apologize for teh delay in your follow-up Do you have more than one instance of Nutritionals (based on the error in the screen capture)?

Re: Albertsons Review

A_Flower — Thu, 21 Apr 2022 18:37:05 GMT

Item 00030800195002 was originally a bag that switched back and forth from treats mix to tropical mix. It is now only tropical mix. I'm wondering if that is possibly why it's asking for PRO on each nutrition fact panel.

Re: Albertsons Review

CommunityJedi22 — Thu, 21 Apr 2022 20:31:44 GMT

That is possible but not sure how you can resolve yet...

Re: Albertsons Review

Marcy — Fri, 27 May 2022 14:19:35 GMT

Hello-I am having this same error message when publishing items to Albertsons. Can you tell me how you were able to get Albertsons to recognize the Protein Nutrient Type Code you entered? I am using PRO-.

Thank you

Re: Albertsons Review

A_Flower — Fri, 27 May 2022 15:23:15 GMT

I actually withdrew publication of that item. It wasn't an everyday item and they don't carry that item anymore. You might try reaching out to your broker and ask if that is a current Albertson's item. If not, you can withdraw the publication.

I hope this helps your situation!

Re: Albertsons Review

Anne — Fri, 27 May 2022 18:48:00 GMT

Hi,

I have the same issue.

Warning message: WARNING: There should be one Nutrient Type Code [nutrientInformation/nutrientDetail/nutrientTypeCode] for Protein with a value of either PROTMFP or PROT or PROCNA or PROCNP or PROCNT or PROA or PRO- for each Nutrient Fact Panel

When I export the data in FUSE, nutrient type code is PRO-. But still have the same warning.

Re: Albertsons Review

A_Flower — Tue, 31 May 2022 10:57:11 GMT

I'm not sure what the issue is, but I'm hoping CommunityJedi22 will have an answer for us soon.

The only way I got rid of my warning was by withdrawing the publication at the request of the broker.

Re: Albertsons Review

CommunityJedi22 — Tue, 31 May 2022 12:19:07 GMT

Hello. I am sorry you are encountering this issue. I will dig in and advise on what I find...

Re: Albertsons Review

CommunityJedi22 — Tue, 31 May 2022 13:13:35 GMT

Hello, as promised, I am getting back to you with an answer. I learned this is a bug that our tech teams are working to resolve in a future release update. For now, the work around is to validate all other Albertsons playlist requirements and when this is the only one left, turn it off and publish.

Re: Albertsons Review

A_Flower — Tue, 31 May 2022 13:22:48 GMT

Awesome!

Thanks so much for digging deeper and getting us a reply! 🙂

Re: Albertsons Review

Anne — Wed, 03 Aug 2022 12:51:38 GMT

Good morning @CommunityJedi22

I still have the same issue on some products with Albertsons. Do you when the future release update is scheduled?

thnaks

Anne

Re: Albertsons Review

CommunityJedi22 — Wed, 03 Aug 2022 13:29:29 GMT

Hello, @Anne . Thank you for reaching out. I asked on our end and understand this is being tested in our Dev area by our tech teams who are working towards updating this in our next release but that is not yet confirmed. I will let you know as I hear anything else.