topic Base unit indicator error in _Ask A Question for Item Management (IM)

Base unit indicator error

JTubby — Sat, 26 Mar 2022 03:39:57 GMT

Hi - I've been trying to set up a couple shipper display items and run into the following error when setting up the hierarchy:

Base Unit Indicator (isBaseUnit) should only be true for the lowest level Item in the hierarchy. If ChildTradeItem/gtin is not empty then Base Unit Indicator (isBaseUnit) must be equal to false.

I have based my items setup on a prior shipper display item setup which appears to be fine, and I'm just not seeing where the issue lies. One of the problem GTINs is 00737539196026, which should contain 6 cases of 00737539196002 . The one that is working is 00737539193704.

Thanks for your help!

Re: Base unit indicator error

CommunityJedi22 — Mon, 28 Mar 2022 12:06:49 GMT

Hello JTUBBY and thank you for reaching out via the customer community. I am taking a look at this for you and will get back to you...

Re: Base unit indicator error

CommunityJedi22 — Mon, 28 Mar 2022 12:32:56 GMT

Hello. Great username by the way. I took a look and believe you are encountering the issue because your proposed parent GTIN 00737539196026 has a Qty Next Level Items value of 6 but it is not linked to anything below it. Can you link it to your other GTINs and validate?