topic Re: Slow Processing 03/14/2022 in _Ask A Question for Item Management (IM)

Slow Processing 03/14/2022

kxsRSC — Mon, 14 Mar 2022 17:12:51 GMT

Is there any backlog that would slow processing of a FUSE spreadsheet? I submitted one an hour ago with and it has not come back as processed yet.

Re: Slow Processing 03/14/2022

CommunityJedi22 — Mon, 14 Mar 2022 18:20:16 GMT

Hello, kxsRSC. I looked around and asked several colleagues and we are not seeing or have any other reports of delays in IM or FUSE at this time.

Re: Slow Processing 03/14/2022

kxsRSC — Mon, 14 Mar 2022 20:01:19 GMT

I submitted a fuse sheet but realized I had some errors and sent it again. Both show as "in progress" / being processed - are they supposed to show as being complete eventually?

Re: Slow Processing 03/14/2022

CommunityJedi22 — Mon, 14 Mar 2022 20:04:20 GMT

Our systems process between 5-10 Fuses at one time and others are added to a queue to be processed in the order they were added. Can you tell me how large was your extract? You will have a different experience if you extract a few items versus your entire catalog.

Re: Slow Processing 03/14/2022

kxsRSC — Mon, 14 Mar 2022 20:24:19 GMT

21 parents / case GTINs and 12 children / Unit GTINs, so it wasn't alot. However, some of the unit GTINs are connected to some obsolete case GTINs that have not yet been deleted from 1WS.

Re: Slow Processing 03/14/2022

kxsRSC — Mon, 14 Mar 2022 21:22:24 GMT

One GTIN on the fuse sheet is 20077260041344 and, in IM, is not showing any of the modifications I had submitted in the fuse sheet.

Re: Slow Processing 03/14/2022

kxsRSC — Tue, 15 Mar 2022 03:37:00 GMT

Appears to be user error / on my end. Sorry for the trouble.

Re: Slow Processing 03/14/2022

CommunityJedi22 — Tue, 15 Mar 2022 12:14:13 GMT

It is no problem at all. I was happy to check.