topic Re: PI Pre-Prod in _Ask A Question for Item Management (IM)

PI Pre-Prod

BGroves — Sat, 05 Mar 2022 00:08:15 GMT

I see a link to Pre-Prod PI from Item Management and from the general login screen but i cannot access it. There is no access checkbox in UMA. Does anyone have any insights on how to get access and with access, which customers are on the PI Pre-prod?

Re: PI Pre-Prod

CommunityJedi22 — Mon, 07 Mar 2022 14:28:42 GMT

Good morning, BGroves. Thank you for reaching out via the customer community. I took a look on our end and see you are an admin but before we take any other steps, can you advise whether you discussed any testing in Pre-prod with those recipients? It can work a little differently in PP than Prod.

Re: PI Pre-Prod

BGroves — Mon, 07 Mar 2022 18:21:46 GMT

Thanks for responding. I don't yet have a PI Pre-prod target but i wanted to find out who has a pre-prod system? is PI Pre-prod by invitation only?

Re: PI Pre-Prod

CommunityJedi22 — Mon, 07 Mar 2022 20:08:28 GMT

No, I would not characterize it as invitation only. I can provide you access and you can test things on your own which is especially encouraged when we have large releases like the one we have this May. The "difference" I mentioned is not all recipients are active in Pre-Prod and some use it when performing specific testing. As a result, you may not see the same transactional responses for publications in Pre-prod like you would in Prod.

Re: PI Pre-Prod

BGroves — Wed, 09 Mar 2022 17:50:13 GMT

Thank you!

Re: PI Pre-Prod

BGroves — Wed, 09 Mar 2022 17:56:12 GMT

Let me know if you need anything from me. Also, will I just access from the main screen or through IM Pre-prod?

Re: PI Pre-Prod

CommunityJedi22 — Wed, 09 Mar 2022 18:00:54 GMT

Unfortunately, UMA is not letting me apply the PI offering to your GLN in Pre-Prod. I am creating a ticket and escalating it so our higher-level tech teams can take a look and get this added. I will let you know once complete.

Re: PI Pre-Prod

CommunityJedi22 — Thu, 10 Mar 2022 16:45:44 GMT

Hello. I hope your week is going well. I just made an update so you can access PI in Pre-Prod. Please let me know if you have any other questions.