topic Re: Recipient; Reject full GLN or large group of GTIN in Ask A Question for DSD

Recipient; Reject full GLN or large group of GTIN

jchoroszucha — Sun, 08 Jan 2023 20:44:26 GMT

Multi part question as a recipient using Data Sync Direct:

1. Is there a way to reject and remove groups of GTINs within a GLN? We have 100 plus non US suppliers who have posted their catalogs to us unsolicited. We need to clear thier publications and block from future publication.

2. Is there a way to remove large blocks of GTINS within an approved GLN publishing to us, without viewing each GTIN and rejecting.

3. How do we block non-US GLN's from publishing to us unsolicited/unauthorized data.

We scoured over the user guides, admin guides, etc and are not seeing a bulk reject option.

Re: Recipient; Reject full GLN or large group of GTIN

CommunityJedi22 — Mon, 09 Jan 2023 13:28:56 GMT

Hello @jchoroszucha and welcome back. I asked our DSD team to take a look and get back to you here.

Re: Recipient; Reject full GLN or large group of GTIN

CommunityJedi22 — Mon, 09 Jan 2023 19:29:19 GMT

Hello. Can you provide a couple of GLNs that fall into the category of you first question? 1) Is there a way to reject and remove groups of GTINs within a GLN? We have 100 plus non US suppliers who have posted their catalogs to us unsolicited. We need to clear their publications and block from future publication.

Re: Recipient; Reject full GLN or large group of GTIN

CommunityJedi22 — Wed, 11 Jan 2023 16:09:18 GMT

Hello, @jchoroszucha . I hope your week is going well. In addition to my follow-up question to you, our DSD team provided me with some more details. I believe we advised you a few months back to remove some of your Subscriptions BY GPC as this was allowing random, unsolicited suppliers to publish to you. When we checked your subscriptions in IM you still had a GPC sub. This should be removed. Also, regarding your questions on how to clean, please put a ticket in our support portal regarding the cleanup. Our new email for the new JIRA system is: dsdsupport@1worldsync.atlassian.net
Once you create a ticket we can meet with you to set up a meeting to discuss the cleanup process.

Re: Recipient; Reject full GLN or large group of GTIN

CommunityJedi22 — Tue, 24 Jan 2023 19:25:55 GMT

Hello @jchoroszucha I hope your week is going well. I am reaching out to you again as we have not yet heard back from you. Were you able to create a ticket with our DSD team?