topic DSD processing slow or IM not sending return messages in Ask A Question for DSD

DSD processing slow or IM not sending return messages

JRB — Tue, 15 Nov 2022 16:23:02 GMT

I have a large number of Items showing red X. Either DSD is processing slowly or IM is not returning message that they are synchronized or registered

Re: DSD processing slow or IM not sending return messages

CommunityJedi22 — Tue, 15 Nov 2022 17:42:25 GMT

Hello @JRB and welcome to our customer Community. I reached out to our DSD team to take a look for you. I will provide you an update as soon as we have one.

Re: DSD processing slow or IM not sending return messages

CommunityJedi22 — Tue, 15 Nov 2022 18:23:41 GMT

Hello @JRB I have an update for you from the DSD team. We restarted a task on your server and the responses are processing. Can you give it a little bit of time and you should see transactions processing? If not, please open a ticket with DSD and they will dig in further for you.