topic Re: Publication to a newly added GLN recipient from DSD VAL isn't working in Ask A Question for DSD

Publication to a newly added GLN recipient from DSD VAL isn't working

c2b30 — Tue, 03 Dec 2024 17:05:02 GMT

I received a failed Item Pub Transaction when trying to publish to GLN 4260590815637, which I setup the same way as GLN 4260590810014 which did work as intended.

Re: Publication to a newly added GLN recipient from DSD VAL isn't working

RenaeB — Tue, 03 Dec 2024 17:50:15 GMT

Hello @c2b30,

The GLN you are attempting to publish to is not configured as a recipient in our pre-production environment, resulting in publication failures. We have opened a ticket to address this issue on our end.
We’ll keep you informed as soon as it’s resolved.

Re: Publication to a newly added GLN recipient from DSD VAL isn't working

c2b30 — Wed, 04 Dec 2024 15:38:37 GMT

Please let me know when you think I will be able to publish to this GLN, so I can notify them. Thank you!

Re: Publication to a newly added GLN recipient from DSD VAL isn't working

Maria — Wed, 04 Dec 2024 17:14:19 GMT

Hello @c2b30 Our escalation team has completed the backend setup for recipient GLN 4260590815637. Please republish any items for this recipient.

Thank you!