Changed DSD SFTP info now outbound / inbound will not process with AS2 provider

EricGinsburgSaz — Thu, 20 Jul 2023 18:19:10 GMT

We had to change our DSD SFTP info, but now outbound & inbound will not process with AS2 provider.

Changed SFTP info in the DSD admin configuration tool to new SFTP info / credentials
I have restarted DSD, restarted all task, and restarted scheduled jobs
Results
1. Outbound = Files sitting on DSD server outbound folder
2. Inbound = Files sitting on SFTP provider folder
3. I have checked the monitor clean up task in admin but that is blank
4. Integrator services status is all ok (it says)

Thanks so much.

Re: Changed DSD SFTP info now outbound / inbound will not process with AS2 provider

Julie — Thu, 20 Jul 2023 19:10:49 GMT

Hello @EricGinsburgSaz, thanks for reaching out.

The DSD team will reach out and offer assistance through the ticket that was created. Thanks and please let me know if I can help with anything else!