topic Re: Kroger API GLN in Ask Questions for Kroger API

Kroger API GLN

lflanary — Fri, 16 Jan 2026 15:58:38 GMT

I am seeing error messages saying Kroger own brand items need to be published to the Kroger/Syndigo GLN. Am I assuming correctly that this GLN replaces the existing Kroger GLN I have had set up with 1WorldSync ? If I am correct, then I would need to publish all Kroger brand items to the Kroger/Syndigo GLN, then to the API certification GLN to make sure everything is correct and the last step would be for final publication.

Please advise if this is correct or what steps I should be taking. As always, thank you in advance for your help!!!

Re: Kroger API GLN

anca — Fri, 16 Jan 2026 16:29:10 GMT

Hello,

Thank you for continuing the use the community.

I have already addressed this topic on your previous post here: https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Kroger-API/td-p/21299.

Please let us know if you have additional concerns. Have a lovely day!

Re: Kroger API GLN

lflanary — Wed, 04 Feb 2026 16:49:41 GMT

I have published a GTIN to the Kroger/Syndigo GLN but I keep getting an error saying the Packaging is returnable field is required, but the field is completed. Can you please advise? Thank you !!!

Re: Kroger API GLN

Theo — Wed, 04 Feb 2026 17:03:51 GMT

Hello @lflanary , thanks for continuing the use the community.

I have attached a screenshot below that shows the attribute in question along with its definition.

I have checked the item that has received this error. Although you have added the attributes at the Case Level, they are not currently included at the Each Level item. This is the reason you are still encountering the error.

Please ensure that the attribute is added at all levels of the hierarchy to resolve the error.

Re: Kroger API GLN

lflanary — Wed, 04 Feb 2026 17:42:44 GMT

I show this has been answered at the eaches level....

Re: Kroger API GLN

George_C — Thu, 05 Feb 2026 14:11:58 GMT

Hello @lflanary, thanks for continuing to use the community.

Could you provide us with the CA and EA GTINs you received the CIC message for, so we can check them and ensure they have all the proper attributes?

Thank you.

Re: Kroger API GLN

lflanary — Thu, 05 Feb 2026 18:03:00 GMT

Case GTIN: 10011110872224

Each GTIN: 00011110872227

Thank you!

Re: Kroger API GLN

JustinW — Thu, 05 Feb 2026 19:03:41 GMT

Hello @lflanary, I checked the Each level GTIN provided, and the attribute Packaging Marked Returnable Indicator is currently blank.

Re: Kroger API GLN

lflanary — Thu, 05 Feb 2026 19:12:27 GMT

I am in Item Management and for the eaches GTIN 00011110872227 I see:

Re: Kroger API GLN

JustinW — Thu, 05 Feb 2026 19:40:52 GMT

Hello @lflanary, please look for and update this specific attribute, Packaging Marked Returnable Indicator.

Re: Kroger API GLN

lflanary — Mon, 09 Feb 2026 14:59:16 GMT

Thank you! I was finally able to get this corrected and published to the Kroger/Syndigo GLN. From there, I have published to the Kroger Certification Queue. Please confirm that is the correct procedure as I am getting conflicting information. I published on 2.3.2026 and it shows pending synchronization. I assume it will come back with more attributes needed. Thank you

Re: Kroger API GLN

ana_neamtu — Tue, 10 Feb 2026 13:14:50 GMT

Hello, @lflanary, and welcome back!

The item referenced above has been synchronised with the Kroger Syndigo API GLN. Items that need to be published to the Kroger Syndigo GLN will not be published to the Kroger API Certification queue.

Please take a look at the Community response below for information on Syndigo's KLP process and on how to get in touch with Syndigo for further help, if needed:
https://community.1worldsync.com/t5/Ask-A-Question-for-Item/Kroger-API/td-p/21299

Thank you