topic Kroger API - Resolve CIC Message in Ask Questions for Kroger API

Kroger API - Resolve CIC Message

Kateryna — Thu, 28 Aug 2025 14:13:47 GMT

Hi Team,

Please advise how to proceed if Items published to Kroger API shows as SYNCHRONIZED, but also they showed up as synchronization errors, pls see the screen below.

All the requested corrections have been completed. Nothing changes.

Thank you.

Re: Kroger API - Resolve CIC Message

Theo — Thu, 28 Aug 2025 15:23:02 GMT

Hello @Kateryna. Thank you for reaching out via the 1WS customer community.

Since your question requires guidance from your GDSN provider, we recommend you contact them directly to ensure you are following their processes for content management.

I have also attached below an article with further details on the new Kroger API to assist you in that process:

Kroger API/Get Started with Kroger API

Re: Kroger API - Resolve CIC Message

Kateryna — Thu, 28 Aug 2025 16:16:28 GMT

Thank you, Theo.

Re: Kroger API - Resolve CIC Message

Maria — Thu, 28 Aug 2025 16:32:26 GMT

Hello @Kateryna , With pleasure!

Please don’t hesitate to reach out if you have any further questions!

Thank you!