topic Re: ERROR MESSAGE IN PRODUCT INTRODUCTION in Ask IM to VIP Questions

ERROR MESSAGE IN PRODUCT INTRODUCTION

Cheryl1 — Tue, 11 Apr 2023 15:58:42 GMT

i Get a message when I am trying to submit my Product (ready to list)

see attached screen shot. I dont know which classification to fix ??

thanks

Re: ERROR MESSAGE IN PRODUCT INTRODUCTION

CommunityJedi22 — Tue, 11 Apr 2023 17:19:53 GMT

Hello @Cheryl1 Please take a look here as you will need to complete the Kroger Class attributes...

https://community.1worldsync.com/t5/Knowledge-Articles/PI-Workflow-How-to-See-All-Attributes-amp-Find-the-Class/ta-p/7420

Re: ERROR MESSAGE IN PRODUCT INTRODUCTION

Cheryl1 — Wed, 12 Apr 2023 15:20:57 GMT

I completed all, and submitted but it keeps coming back to me in Supplier View , It doesnt tell me

what is wrong with them but keep getting status that The product 00773389360521 in question has been marked for review by Kroger in Product Introduction.

I dont know what to do , see attachement

Re: ERROR MESSAGE IN PRODUCT INTRODUCTION

CommunityJedi22 — Wed, 12 Apr 2023 15:53:06 GMT

Hello, @Cheryl1 We are creating a ticket with our Technical Support team and will give you a call to help you with the next steps. Looking at your screen capture there are a couple of things to discuss so we can provide the best answer.