https://community.1worldsync.com/t5/Ask-IM-to-VIP-Questions/Trouble-setting-up-new-item/m-p/15169#M677 <P>Hello&nbsp;<a href="https://community.1worldsync.com/t5/user/viewprofilepage/user-id/20387">@PolderProducts</a>,&nbsp;</P> <P>Welcome to the 1WS Kroger Community!</P> <P>After reviewing your items, we noticed that within the Kroger hierarchy section, you have “Model GTIN EXIST” marked as “YES” with the GTIN listed.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="RenaeB_0-1730231243783.png" style="width: 400px;"><img src="https://community.1worldsync.com/t5/image/serverpage/image-id/4015i71B49A3882D6FCDB/image-size/medium?v=v2&amp;px=400" role="button" title="RenaeB_0-1730231243783.png" alt="RenaeB_0-1730231243783.png" /></span></P> <P>Since your item is NEW, a model GTIN cannot yet exist in the Kroger system.</P> <P>This section should look as follows:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="RenaeB_1-1730231339989.png" style="width: 400px;"><img src="https://community.1worldsync.com/t5/image/serverpage/image-id/4016iBD443D480A000F68/image-size/medium?v=v2&amp;px=400" role="button" title="RenaeB_1-1730231339989.png" alt="RenaeB_1-1730231339989.png" /></span></P> <P>If you have any further questions, please don’t hesitate to reach out!</P> <P>Thank you for being part of the 1WS Kroger Community!</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 29 Oct 2024 19:50:12 GMT RenaeB 2024-10-29T19:50:12Z https://community.1worldsync.com/t5/Ask-IM-to-VIP-Questions/Trouble-setting-up-new-item/m-p/15166#M676 <P>Trying to set up a new item and it says the Model GTIN provided cannot be one of the items in the hierarchy. It says to resubmit with a valid model GTIN but that is the GTIN of our product how could it not be valid?</P> Tue, 29 Oct 2024 19:33:07 GMT https://community.1worldsync.com/t5/Ask-IM-to-VIP-Questions/Trouble-setting-up-new-item/m-p/15166#M676 PolderProducts 2024-10-29T19:33:07Z https://community.1worldsync.com/t5/Ask-IM-to-VIP-Questions/Trouble-setting-up-new-item/m-p/15169#M677 <P>Hello&nbsp;<a href="https://community.1worldsync.com/t5/user/viewprofilepage/user-id/20387">@PolderProducts</a>,&nbsp;</P> <P>Welcome to the 1WS Kroger Community!</P> <P>After reviewing your items, we noticed that within the Kroger hierarchy section, you have “Model GTIN EXIST” marked as “YES” with the GTIN listed.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="RenaeB_0-1730231243783.png" style="width: 400px;"><img src="https://community.1worldsync.com/t5/image/serverpage/image-id/4015i71B49A3882D6FCDB/image-size/medium?v=v2&amp;px=400" role="button" title="RenaeB_0-1730231243783.png" alt="RenaeB_0-1730231243783.png" /></span></P> <P>Since your item is NEW, a model GTIN cannot yet exist in the Kroger system.</P> <P>This section should look as follows:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="RenaeB_1-1730231339989.png" style="width: 400px;"><img src="https://community.1worldsync.com/t5/image/serverpage/image-id/4016iBD443D480A000F68/image-size/medium?v=v2&amp;px=400" role="button" title="RenaeB_1-1730231339989.png" alt="RenaeB_1-1730231339989.png" /></span></P> <P>If you have any further questions, please don’t hesitate to reach out!</P> <P>Thank you for being part of the 1WS Kroger Community!</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 29 Oct 2024 19:50:12 GMT https://community.1worldsync.com/t5/Ask-IM-to-VIP-Questions/Trouble-setting-up-new-item/m-p/15169#M677 RenaeB 2024-10-29T19:50:12Z