topic Re: Shipper/Display Setup in Ask IM to VIP Questions

Shipper/Display Setup

carolhunn — Thu, 06 Jun 2024 00:49:20 GMT

Good evening,

I am really confused with this setup. The buyer said I set these up incorrectly because they are set up as "cases, no shippers," and requested I correct them. The items is supposed to be a count of 35 items in a floor display bin on a pallet. Is the "display" portion incorrect? I based it off the same promo item I set up last year. Thanks for any guidance.

Re: Shipper/Display Setup

RenaeB — Thu, 06 Jun 2024 00:59:56 GMT

Hello @carolhunn,

Welcome back to the Community!

Kroger is requesting that you select 'Shipper' for your Displays in Kroger VIP.

Please log into Kroger VIP, update the Display Type to 'Shipper,' then VALIDATE, SAVE, and SUBMIT.

If you have any further questions, please let us know.

Re: Shipper/Display Setup

carolhunn — Thu, 06 Jun 2024 01:03:36 GMT

@RenaeB Thank you!! I will try this tomorrow. You're always so helpful. 🙂

Re: Shipper/Display Setup

RenaeB — Thu, 06 Jun 2024 01:37:17 GMT

Hello @carolhunn,

My pleasure! 😊
I hope you have a wonderful evening!