topic Re: Errors preventing me from validating items in Ask IM to VIP Questions

Errors preventing me from validating items

Frothy_Monkey — Tue, 21 May 2024 15:11:56 GMT

Hi! I've tried so hard to figure this out, but have the following error messages for my 8oz Lavender syrup (each) from Frothy Monkey:

KR10569 Net Content Equivalent UOM Override in Classification Specific Attribute Information pop-up cannot be empty on Base Units. Item (00858015007183)

KR1034 Kroger Family Tree Recap Department, Kroger Family Tree Sub-Department, and Kroger Family Tree Class in Classification Specific Attribute Information pop-up are required for base units. Your item may have been mapped to a Kroger Family Tree location that does not currently exist. Please contact Kroger if you need assistance resolving this error. Item (00858015007183)

Could you please help?

Re: Errors preventing me from validating items

RenaeB — Tue, 21 May 2024 15:27:32 GMT

Hello @Frothy_Monkey,

Welcome back to the Community!

The issue you're encountering is because no Kroger Class (Family Tree) has been selected.
To resolve this, please follow these steps:

1. Click on View/Modify Attributes, which will open a secondary window.
2. Navigate to the Family Tree section and search for your three-digit Kroger Class Code (provided by your Kroger Category Manager).

3. Fill out the required attributes, save, and close the window.

4. Validate and Save your GTIN, then proceed to complete and submit to Kroger.

Please feel free to reach out if you have any additional questions.

We value your participation in the 1WS Kroger Community!