topic DATA INTEGRITY ISSUE WITH SETUP INFORMATION in Ask IM to VIP Questions

DATA INTEGRITY ISSUE WITH SETUP INFORMATION

Kateryna — Wed, 08 May 2024 20:55:52 GMT

Hi,

Please assist with the item GTIN 00773479402179 - Kroger has returned us the item with the error notification as DATA INTEGRITY ISSUE WITH SETUP INFORMATION.

Don't see what I need to adjust in the item. Could i ask you to look into it and advise?

Thank you in advance.

Re: DATA INTEGRITY ISSUE WITH SETUP INFORMATION

RenaeB — Wed, 08 May 2024 21:42:17 GMT

Hello @Kateryna,

Welcome back to the community!

Upon reviewing your GTIN, the data provided below seems to be causing the error. To resolve this, I suggest changing the attribute "YES" to "NO" and leaving Model GTIN blank.

After making these changes, save them and resubmit the item to Kroger.

If Kroger requires a new IMF to be assigned, make sure to select "NEW" as the Kroger Item Reason Code.

If you require any further assistance, please don't hesitate to reach out.

Re: DATA INTEGRITY ISSUE WITH SETUP INFORMATION

Kateryna — Thu, 09 May 2024 18:12:42 GMT

Thank you very much! It worked out.

Re: DATA INTEGRITY ISSUE WITH SETUP INFORMATION

RenaeB — Thu, 09 May 2024 19:39:57 GMT

Hello @Kateryna,

Thrilling news!

We're delighted to have been of assistance! Should you have any more questions, don't hesitate to reach out.

Thank you for being an essential part of our community!