topic Re: Errors I don't understand how to fix. in Ask IM to VIP Questions

Errors I don't understand how to fix.

DawnVanWychen — Mon, 27 Nov 2023 14:36:02 GMT

Hi, I need help in resolving this errors....

Marketing Message is required when Kroger Intended Sales Variant equals YES and Item Submission Reason Code is populated. Item (00029200003079)

and

Multiple errors on Case level. KR1014 Non Promotional Item is required if Promotional Type Code is populated, Product is Pre-Priced is Yes, or if Item is Labeled with Cents off Label is Yes. Item (10012700996092)
KR5436 UOM of Pre-Priced Item is required when Product is Pre-Priced equals TRUE. Item (10012700996092)
KR15887 Non Promotional item is Required when Item is Labeled with Cents off Label equals TRUE or Pricing on Product equals TRUE, or Promotional Type Code equals BONUS PACK or FREE QUANTITY. Item (10012700996092)
KR15889 Retail Price On Trade Item is required when Product is Pre-Priced equals True, and Variable Weight Trade Item equals False. Item (10012700996092)

Re: Errors I don't understand how to fix.

DanV — Mon, 27 Nov 2023 16:37:24 GMT

Hi DawnVanWychen and welcome back to the community!

For Marketing Message is required when Kroger Intended Sales Variant equals YES and Item Submission Reason Code is populated. Item (00029200003079) - on the Kroger Hierarchy Data page you have Kroger Intended Sales Variant = Yes and the Kroger Item SUbmission Reason Code populated, however, on GTIN 00029200003079, there is no Marketing Message populated:

For KR1014 Non Promotional Item is required if Promotional Type Code is populated, Product is Pre-Priced is Yes, or if Item is Labeled with Cents off Label is Yes. Item (10012700996092) - on GTIN 10012700996092 you have Product is Pre-Priced = Yes so you must provide a value for Non Promotional Item:

KR5436 UOM of Pre-Priced Item is required when Product is Pre-Priced equals TRUE. Item (10012700996092) - since Product is Pre-Priced = Yes you must provide a value for UOM of Pre-Priced Item:

KR15887 Non Promotional item is Required when Item is Labeled with Cents off Label equals TRUE or Pricing on Product equals TRUE, or Promotional Type Code equals BONUS PACK or FREE QUANTITY. Item (10012700996092) - the "Pricing on Product" is referencing the Product is Pre-Priced attribute, since this = Yes, Non Promotional Item requires a value:

KR15889 Retail Price On Trade Item is required when Product is Pre-Priced equals True, and Variable Weight Trade Item equals False. Item (10012700996092) - since since Product is Pre-Priced = Yes, you must provide a value for Retail Price on Trade Item:

Re: Errors I don't understand how to fix.

DawnVanWychen — Mon, 27 Nov 2023 17:48:30 GMT

Thanks. Where is this field?? Product is Pre-Priced = Yes you must provide a value for UOM of Pre-Priced Item:

Re: Errors I don't understand how to fix.

DanV — Mon, 27 Nov 2023 18:51:40 GMT

Hi DawnVanWychen,

This attribute is in Product Introduction for Kroger (VIP) under the Pricing and Promotional Information:

Re: Errors I don't understand how to fix.

nancyVigo — Thu, 30 Nov 2023 13:27:27 GMT

@DawnVanWychen, having worked in Kroger VIP for a while and experience similar issues to yours, I find that using "Control F" on the keyboard and typing what you're looking for is very helpful in finding where the error is.

I hope this helps!

Re: Errors I don't understand how to fix.

CommunityJedi22 — Thu, 30 Nov 2023 13:45:13 GMT

Thank you @nancyVigo your support is always appreciated.

Re: Errors I don't understand how to fix.

nancyVigo — Thu, 30 Nov 2023 14:09:13 GMT

@CommunityJedi22, always a pleasure to share what I've learned from you all. 🙂