topic Re: Nutrient Type Codes in Ask IM to VIP Questions

Nutrient Type Codes

WellsDataSync — Wed, 08 Nov 2023 18:29:00 GMT

I continue to get errors when I publish about Nutrient Type Codes. I need to know what are the EXACT NURTIENT CODE NAMES Kroger is expecting for Calories, Sodium, Fat, Total Carbohydrates and Protein. I was told we had to publish FAT in addition to FATNLEA but when we did that, we still got the error so I'm guessing there are other names that Kroger is requiring different than other customers.

Re: Nutrient Type Codes

Julie — Wed, 08 Nov 2023 19:17:44 GMT

Hello @WellsDataSync and thank you for reaching out through the Community!

I have attached an article that contains additional information about the nutrients and the valid values that Kroger would need from you:

https://community.1worldsync.com/t5/Troubleshooting-Attribute/Troubleshooting-Kroger-Item-Returned-for-Review-Please-Provide/ta-p/9353?attachment-id=835

I have also attached a screenshot of the value that would need to be entered for Total Fat:

Please let me know if this helps. Thank you!

Re: Nutrient Type Codes

WellsDataSync — Wed, 08 Nov 2023 23:02:33 GMT

Well, the information you gave me HELPED me validate that we are sending EXACTLY what they want but the items are still getting rejected. GTIN 10858089003064 and 00858089003067 are an example of where we are providing FAT but it is still getting Auto Rejected. Can someone look at that specific item and tell me why it is getting rejected?

Re: Nutrient Type Codes

WellsDataSync — Wed, 08 Nov 2023 23:37:04 GMT

Another interesting thing is that we had 7 items that were getting rejected. We republished all 7 with FAT and 3 got accepted and 4 got Auto Rejected. I don't know why some are getting accepted and some are getting rejected. We also have hundreds of items that we don't publish FAT but FATNLEA and they are NOT getting rejected. I feel like there is something else going on with the 4 Halo Top items.

Re: Nutrient Type Codes

BigBuford — Thu, 09 Nov 2023 13:33:28 GMT

Hello,

To determine the exact values required for Kroger's required 5 nutrients please review the link below.

Thanks!

https://community.1worldsync.com/t5/Troubleshooting-Attribute/Kroger-VIP-Nutrifacts-Calories-Total-Fat-Sodium-Total/ta-p/15