topic Re: Kroger Scorecard in Ask IM to VIP Questions

Kroger Scorecard

gm12 — Wed, 05 Aug 2020 20:20:01 GMT

On the Kroger scorecard, we get a list of items that are shown as missing in VIP. However, when I look these items up in Product Introduction, they appear as complete. I have tried to republish as initial load and submit. However, the next month, the same items appear on the missing in VIP list. How can I get these resolved?

Re: Kroger Scorecard

jcharles — Thu, 06 Aug 2020 13:00:31 GMT

Hello,

I have reached out to our contacts at Kroger for the best way to update information for the Data Quality Scorecard. I will advise you here with the answer.

Thank you!

Re: Kroger Scorecard

jcharles — Thu, 06 Aug 2020 16:39:12 GMT

Good morning and thank you for using the newly launched 1WorldSync Community Platform. Yours is a good question that we discussed with our Kroger liaison and with the Kroger Supplier Engagement Team (SEG). To resolve this issue, please work directly with the SEG. The Supplier Engagement Team asks that you provide the product status in VIP along with a copy of the scorecard to ItemMDMVIP@kroger.com.

Thanks again.

1WorldSync Customer Care Team