topic Re: CIC999 Net Content UOM error in Ask IM to VIP Questions

CIC999 Net Content UOM error

Jen_Deli — Mon, 27 Dec 2021 18:44:07 GMT

I keep getting the same message:

CIC999:Item Returned for Review:Pls revise the Net Content UOM to match the size on the packaging.

I've made sure the Each > Classification Specific Attribute Information link > Net Content & UOM - Vendor & Net Content Equivalent UOM - VIP to Kroger match 32 [ounce], 32 [OUNCES] respectively.

Is this not what this error refers to? Anyone know how I can resolve this quickly?

Thanks!

Re: CIC999 Net Content UOM error

jcharles — Tue, 28 Dec 2021 13:39:01 GMT

Happy Holidays Jen!

I reviewed the last GTIN that was touched and it had the same error, so let me know if I do not have the actual item in question. I would remove 946 Millilitre, you can contact the Kroger Supplier Engagement team at 844-277-6165. The Kroger team should be able to confirm which UOM they have listed on their side. 1Worldsync would not be able to confirm it for you, but I think if you remove the Millilitre it will go over.

Have a good week!