topic Re: Can images be published just to Kroger? in Ask IM to VIP Questions

Can images be published just to Kroger?

nancyVigo — Wed, 05 Jul 2023 13:58:32 GMT

Good morning team!

A question came up in our Item Management team which had to do with Kroger's image requirements.

I have been uploading images to meet their needs (Image facing front, White background, etc.), which has been working out.

However, there have been customers asking for more than one image (Case, Open Case, Lifestyle, etc.) and I was wondering if there is any way to publish just the one image to Kroger and multiple images to other customers.

Thanks in advance!

Re: Can images be published just to Kroger?

DanV — Wed, 05 Jul 2023 14:14:44 GMT

Hi nancyVigo,

You can specify the recipients you'd like to share images with, instructions below:
For DAM images:

Hover over your image and select Edit Metadata

Select "Recipients" from the Shared With dropdown

Enter the recipient Name or GLN

Re: Can images be published just to Kroger?

nancyVigo — Wed, 05 Jul 2023 14:32:17 GMT

@DanV, thanks for the prompt reply!

To make sure I understand, I can choose a particular image that would satisfy Kroger whenever I publish items to them?

Also, will they not be able to see other images as I update items for other customers?

Re: Can images be published just to Kroger?

DanV — Wed, 05 Jul 2023 14:51:36 GMT

Hi nancyVigo,

Images in Kroger VIP that do not have values for the following image attributes will not be relayed to Kroger when you submit the item:
Type of Information
Image Facing

Image Background

Re: Can images be published just to Kroger?

nancyVigo — Wed, 05 Jul 2023 14:59:39 GMT

Okay, thank you! I will forward this information to our Item Management team.