topic Re: New GTIN No IMF Change in Ask IM to VIP Questions

New GTIN No IMF Change

dennis_casey — Tue, 20 Dec 2022 14:31:54 GMT

I have received a request to put in a change for an item. The item will have the same Case GTIN and Each GTIN, but the Package GTIN will change. My understanding is Kroger does not want a new IMF created for this new Package GTIN, but rather have it use the IMF for the item that will be replaced. How should this be handled in IM and Kroger's VIP Portal?

Re: New GTIN No IMF Change

jcharles — Tue, 20 Dec 2022 15:13:44 GMT

Hello Dennis,

We will need to delete the publication against the existing hierarchy. You will need to wait the 25-hour waiting period for the publication delete to proceed before you will be able to reconfigure the hierarchy. You will reconfigure the hierarchy so that the new package will reside under that existing case. I wanted to ask whether the category manager advised which way to publish, as case or new?

Re: New GTIN No IMF Change

dennis_casey — Tue, 20 Dec 2022 15:19:15 GMT

Thanks @jcharles. I am still waiting to get confirmation this is the expectation and for how the Kroger team expects this to be handled in terms of using the current IMF. For the question, "which way to publish, as case or new?" is this publishing in IM, Kroger VIP or both? What is the difference between publishing as a case versus new?

Re: New GTIN No IMF Change

jcharles — Tue, 20 Dec 2022 15:34:53 GMT

Dennis,

My apologies, I had meant to say "how are they expecting you to publish the hierarchy, as New or Initial Load?" New is something they have never had before, which is what I would expect since this would be a new submission? Initial Load is a product Kroger has already had set up on the Kroger side.

Re: New GTIN No IMF Change

dennis_casey — Tue, 20 Dec 2022 16:19:48 GMT

@jcharles I can confirm the expectation from Kroger is that the new item (item that has a new Package GTIN, but has the same Case and Each GTIN as an existing item in the Kroger Portal) be added into the Kroger VIP Portal as a change and not a new. They are asking for it to be done this way so the current IMF created for the existing item will be used for the item we want to add. Kroger did not indicate if this should be done as "New" or "Initial Load". I am not sure if this answers your question, but hoping it helps in terms of guiding me on the next steps. Thanks

Re: New GTIN No IMF Change

jcharles — Wed, 21 Dec 2022 15:26:05 GMT

Hello Dennis,

Would you mind sharing the GTIN that we are referencing, so I may see where you currently stand with that hierarchy? The publication type will be NEW given the information you provided; do you have the hierarchy reconfigured yet?

Re: New GTIN No IMF Change

areule — Wed, 21 Dec 2022 14:23:04 GMT

Following - As I can see I will be asking the same question in the future

Re: New GTIN No IMF Change

dennis_casey — Wed, 21 Dec 2022 15:28:07 GMT

@jcharles The GTIN is 00080660957555. There will be some others but that is one of them.

Re: New GTIN No IMF Change

jcharles — Wed, 21 Dec 2022 16:56:00 GMT

Dennis,

Is this the correct hierarchy, so all you need is to top off & submit?

Re: New GTIN No IMF Change

dennis_casey — Wed, 21 Dec 2022 17:00:02 GMT

@jcharles
It is not. That is the current hierarchy, it will change. The Case GTIN will be the same, but in reviewing the request further, the Package and Each GTINs will change. I have not submitted a publication to Kroger yet because I do not want an IMF generated when submitting the new hierarchy. Additionally, I need to create the new hierarchy in Item Management which I plan to complete today.

Re: New GTIN No IMF Change

CommunityJedi22 — Tue, 03 Jan 2023 14:04:34 GMT

Hello @dennis_casey we are checking in to confirm this worked for you and to see if you have any other questions.

Re: New GTIN No IMF Change

dennis_casey — Thu, 05 Jan 2023 14:59:10 GMT

@CommunityJedi I did not delete the publication and submitted the item new to 1WS Item Management. My thinking was that the Case GTIN was the same, but different Package GTINs and Each GTINs should allow the processing of the hierarchy as submitted. This did not work as intended as the hierarchy is incorrect. Attached is the image of how the item was added and has the incorrect hierarchy.

Re: New GTIN No IMF Change

CommunityJedi22 — Thu, 05 Jan 2023 15:00:54 GMT

Thank you for getting back to me and for that excellent detail. As a best practice, I would have expected your hierarchy to look like a Case/Pack/Each.

Re: New GTIN No IMF Change

dennis_casey — Thu, 05 Jan 2023 18:41:21 GMT

@CommunityJedi that was my expectation as well. I submitted the item as a Case Pack Each in the FUSE upload. Can you help me understand why the system changed this? Should I have this item removed and the item it is replacing removed as well and then re-added with the new hierarchy?

Re: New GTIN No IMF Change

CommunityJedi22 — Thu, 05 Jan 2023 19:21:55 GMT

Hello, @dennis_casey when you are creating your links via FUSE, you have to be careful as to what you call a child and parent, especially when you create a three-tier hierarchy. You do not have to remove the items, just remove the links and try again. YOu can also do this in the IM GUI if that is easier.

Re: New GTIN No IMF Change

dennis_casey — Thu, 05 Jan 2023 19:26:41 GMT

@CommunityJedi Ok will do, thank you. When attempting to publish these, would I want an InitialLoad since the item sort of exists in Kroger's portal and is replacing an existing item? Or would it be a New item?

Re: New GTIN No IMF Change

CommunityJedi22 — Thu, 05 Jan 2023 19:39:07 GMT

In general, if Kroger is not yet selling your Product, publish it as New. If they are selling it and they are just now getting your content via GDSN/VIP, publish as Initial Load unless they requested you publish to them based on something specific to your product or relationship with them.

Re: New GTIN No IMF Change

dennis_casey — Thu, 05 Jan 2023 20:01:00 GMT

@CommunityJedi22 So the item exists in Kroger, but it is being replaced by a new hierarchy. So the current heirarchy is attached and when trying to remove the Package and Each GTINs from this hierarchy, I get an error message because the item is published. That is why I am thinking the publication needs to be deleted, then re-added properly. The second image is how the hierarchy should look, but as noted before the Case, Pack, and Each GTINs have been jumbled and are labeled incorrectly.

Re: New GTIN No IMF Change

dennis_casey — Thu, 05 Jan 2023 20:30:02 GMT

@CommunityJedi22 What are the ramifications to deleting the publication? Will the item be removed from all digital channels? Will retailers be prevented from making order items if it is removed?

Re: New GTIN No IMF Change

CommunityJedi22 — Thu, 05 Jan 2023 20:33:47 GMT

Yes, you are correct. You would not be able to make structural hierarchy changes for published items. I was answering before for how to pub after you make the changes. Please withdraw or delete the publication, wait a full 25 hours then make your changes.

Here is something I posted about this last year to help out...

https://community.1worldsync.com/t5/IM-Knowledge/How-and-Why-to-Withdraw-or-Delete-Publications/ta-p/5496