topic Re: Elements 2025 in Ask A Question for Rich Content

Elements 2025

usi46450 — Tue, 01 Oct 2024 14:31:59 GMT

Hello-

I have set my pages to go live today but I am not seeing them syndicated on the partners site. Is there anything I need to do to make sure they get published?

Thank you,

Desiree

Re: Elements 2025

usi46450 — Tue, 01 Oct 2024 17:32:35 GMT

Hello! Thank you for your help. Here is what I have entered, Adobe Part Number and Distributor Part #. Do I need to add UPC as well?

Re: Elements 2025

usi46450 — Tue, 01 Oct 2024 18:23:01 GMT

GTIN

10883919304301

10883919304721

10883919304738

10883919304448

10883919304349

Re: Elements 2025

usi46450 — Wed, 02 Oct 2024 13:58:36 GMT

Hello, where do I find the GLN?

Re: Elements 2025

CommunityJedi22 — Wed, 02 Oct 2024 14:00:26 GMT

Hello @usi46450 I apologize as we have different applications in the customer community. We started assisting you here as an Item Management customer. We will get back to you for CC support.

Re: Elements 2025

usi46450 — Wed, 02 Oct 2024 14:03:49 GMT

Ok, thank you.

Re: Elements 2025

Modzilla — Wed, 02 Oct 2024 14:22:28 GMT

Hi @usi46450

Welcome to the 1WorldSync Community, and thank you for your excellent question!

I’ve published the page, and typically, SKUs go through a quality control process to ensure top-notch quality is provided.

All partners using manufacturing part numbers should receive the rich content automatically within the next few hours. However, I recommend adding the GTIN/EAN number to our portal to streamline the process further.

You can do this by editing the part numbers. Here's how:

Enter GTINs / EANs - if you are adding multiple EANs please seperate them with a coma.

Let me know if you need further assistance!

Re: Elements 2025

usi46450 — Tue, 08 Oct 2024 14:12:12 GMT

Hello- can you please double check that I have everything entered correctly for syndication? Not seeing them live yet. Thank you.

Re: Elements 2025

Modzilla — Tue, 08 Oct 2024 14:42:34 GMT

Hi @usi46450

The SKU is Live - as per the link below:

https://contentcast-demo.cs.1worldsync.com/tools/dt/index.asp?mfr=ADOBE&market=US&locale=EN&pn=30006843&width=1200

Are you by chance checking a specific retailer? Could you please clarify?

Re: Elements 2025

usi46450 — Tue, 08 Oct 2024 22:10:27 GMT

Not seeing on Best Buy's site.

Re: Elements 2025

usi46450 — Wed, 09 Oct 2024 00:38:11 GMT

I am actually not seeing these pages syndicated on any of my partners sites...Best Buy, Newegg, Adorama, B&H.

Re: Elements 2025

Modzilla — Wed, 09 Oct 2024 07:59:30 GMT

Hi @usi46450

I will escalate to my colleague who is managing the US. Some of these partners may have specific activation processes.

Re: Elements 2025

Pixelated — Wed, 09 Oct 2024 14:49:43 GMT

Hello,

Hope this finds you well - Will contact you directly and close this thread as there are specific modals involved.

Thank you for your time,

-1WS

Re: Elements 2025

usi46450 — Thu, 10 Oct 2024 14:44:27 GMT

Hello- I haven't heard from anyone, what are next steps here?

Re: Elements 2025

Modzilla — Fri, 11 Oct 2024 13:29:33 GMT

Hi @usi46450

No worries.

Our colleagues are working directly with the retailers to get these activated, thus might take a couple of days.

Thanks for your time.

Re: Elements 2025

Pixelated — Fri, 11 Oct 2024 14:47:11 GMT

Hello - I used your email that was setup in the Portal -

Could you please select the spam or junk folder to see if you received an email?

Thank you!

-1WS