topic Re: Enhanced Content not showing up in Ask A Question for Rich Content

Enhanced Content not showing up

awidget — Tue, 30 Jul 2024 20:49:46 GMT

Hello,

The Enhanced Content pages we created are not showing up on the items on staples.com for La Colombe items. Please advise ? Items and links listed below. There are only 6 items but the 1WS portal has the Staples item #, mfr #, and model # listed.

https://www.staples.com/la-colombe-draft-latte-mocha-cold-brew-coffee-medium-roast-9-fl-oz-12-carton-pppurc1202/product_24421533

https://www.staples.com/la-colombe-triple-shot-draft-latte-espresso-cold-brew-coffee-medium-roast-9-fl-oz-12-carton-pppurc1204/product_24421538

https://www.staples.com/la-colombe-coffee-draft-latte-vanilla-cold-brew-coffee-9-fl-oz-12-carton-pppurc1225/product_24531197

https://www.staples.com/la-colombe-coffee-brazilian-iced-cold-brew-coffee-dark-roast-9-oz-12-carton-pppurc1205/product_24421532

https://www.staples.com/la-colombe-draft-latte-caramel-cold-brew-coffee-medium-roast-9-fl-oz-12-carton-pppurc1216/product_24421537

https://www.staples.com/la-colombe-draft-latte-vanilla-cold-brew-coffee-medium-roast-9-fl-oz-12-carton-pppurc1203/product_24421534

Thank you!!

Product Name	Manufacturer Name	Manufacturer Pn
La Colombe Coffee Cold Brew Coffee, Medium Roast, 11 oz., 12/Carton	La Colombe Torrefaction	24421532
La Colombe Draft Latte Mocha Cold Brew Coffee, Medium Roast, 9 Fl. Oz., 12/Carton	La Colombe Torrefaction	24421533
La Colombe Draft Latte Vanilla Cold Brew Coffee, Medium Roast, 9 Fl. Oz., 12/Carton	La Colombe Torrefaction	24421534
La Colombe Draft Latte Caramel Cold Brew Coffee, Medium Roast, 11 Fl. Oz., 12/Carton	La Colombe Torrefaction	24421537
La Colombe Triple Shot Draft Latte Espresso Cold Brew Coffee, Medium Roast, 11 Fl. Oz., 12/Carton	La Colombe Torrefaction	24421538
La Colombe Draft Latte Oatmilk Vanilla Coffee, 11 Fl. Oz., 12/Carton	La Colombe Torrefaction	24531197
La Colombe Draft Latte Mocha Cold Brew Coffee, Medium Roast, 9 Fl. Oz., 12/Carton	La Colombe Torrefaction	LCT00001
La Colombe Draft Latte Vanilla Cold Brew Coffee, Medium Roast, 9 Fl. Oz., 12/Carton	La Colombe Torrefaction	LCT00002
La Colombe Triple Shot Draft Latte Espresso Cold Brew Coffee, Medium Roast, 11 Fl. Oz., 12/Carton	La Colombe Torrefaction	LCT00003
La Colombe Coffee Cold Brew Coffee, Medium Roast, 11 oz., 12/Carton	La Colombe Torrefaction	LCT00004
La Colombe Draft Latte Caramel Cold Brew Coffee, Medium Roast, 11 Fl. Oz., 12/Carton	La Colombe Torrefaction	LCT00093
La Colombe Draft Latte Mocha Cold Brew Coffee, Medium Roast, 9 Fl. Oz., 12/Carton	La Colombe Torrefaction	PPPURC1202
La Colombe Draft Latte Vanilla Cold Brew Coffee, Medium Roast, 9 Fl. Oz., 12/Carton	La Colombe Torrefaction	PPPURC1203
La Colombe Triple Shot Draft Latte Espresso Cold Brew Coffee, Medium Roast, 11 Fl. Oz., 12/Carton	La Colombe Torrefaction	PPPURC1204
La Colombe Coffee Cold Brew Coffee, Medium Roast, 11 oz., 12/Carton	La Colombe Torrefaction	PPPURC1205
La Colombe Draft Latte Caramel Cold Brew Coffee, Medium Roast, 11 Fl. Oz., 12/Carton	La Colombe Torrefaction	PPPURC1216
La Colombe Draft Latte Oatmilk Vanilla Coffee, 11 Fl. Oz., 12/Carton	La Colombe Torrefaction	PPPURC1225

Re: Enhanced Content not showing up

Modzilla — Wed, 31 Jul 2024 08:07:28 GMT

Hi Awidget,

Thats a great question - we will contact you directly in regards to your inquiry.

Its might be due to the fact that these SKUs have not been added to the tracker, as Staples.com has specific requirements.

Re: Enhanced Content not showing up

awidget — Wed, 31 Jul 2024 12:03:51 GMT

Thank you! If you reach out directly, can you please add Alyssa - aruggieri@bbiteam.com as well?

Re: Enhanced Content not showing up

Pixelated — Fri, 02 Aug 2024 19:06:37 GMT

Hello - To note - We have asked Staples to integrate the approved content --

They should be rendering when Staples does their next push to the site.

Hope this helps,

Thank you for your time,

Re: Enhanced Content not showing up

awidget — Thu, 08 Aug 2024 12:40:46 GMT

Hi! Do we have an idea when Staples would do their next push to site? The enhanced content still isn't showing up for La Colombe or Twinings.

Thank you!!

Ashley

Re: Enhanced Content not showing up

Pixelated — Thu, 08 Aug 2024 14:19:44 GMT

Hello,

Hope this message finds you well! Staples is looking into when these can be live - as we have pushed from our side.

As soon as they have an ETA will advise.

Re: Enhanced Content not showing up

Pixelated — Wed, 14 Aug 2024 15:32:09 GMT

Hello ,

hope this message finds you well - Staples has resolved their issue and content should be flowing as expected..

Thank you for your time,

-1WS

Re: Enhanced Content not showing up

awidget — Wed, 21 Aug 2024 13:19:48 GMT

Hello,

I just checked staples.com and it looks like 3 of the 6 items are showing the Enhanced Content. The below 3 still aren't-

La Colombe Coffee Cold Brew Coffee, Medium Roast, 11 oz., 12/Carton	La Colombe Torrefaction	24421532

La Colombe Draft Latte Vanilla Cold Brew Coffee, Medium Roast, 9 Fl. Oz., 12/Carton	La Colombe Torrefaction	24421534

La Colombe Triple Shot Draft Latte Espresso Cold Brew Coffee, Medium Roast, 11 Fl. Oz., 12/Carton	La Colombe Torrefaction	24421538

Please advise.

Thank you!

Ashley

Re: Enhanced Content not showing up

Pixelated — Wed, 21 Aug 2024 14:14:31 GMT

Hello,

Hope this response finds you well!

We have asked Staples to resolve these three products-

As soon as we get response will advise ,

Thank you for your time,

-1WS

Re: Enhanced Content not showing up

Pixelated — Fri, 23 Aug 2024 19:48:58 GMT

Hello,

Hope this email finds you well-

these should all be rendering as expected on Staples -

Hope this helps,

-1WorldSync

Thank you for your time,