topic image naming in Ask a Dot Foods Question

image naming

jschumann — Fri, 17 Jun 2022 15:48:58 GMT

Is there any chance my images are being renamed somehow? I have a recipient telling me that some of my naming conventions are incorrect. We name them all the same. But on their end they are showing up different. Why or how would that happen??

Re: image naming

jcharles — Fri, 17 Jun 2022 17:08:02 GMT

Hello and welcome back to our community.

I wanted to see if you might pass along an example, that we can review to see what is happening with those image names?

Re: image naming

jschumann — Fri, 17 Jun 2022 17:12:21 GMT

Certainly! Please see attached.

Re: image naming

jcharles — Fri, 17 Jun 2022 20:49:11 GMT

Awesome! I will review this and see if I can see what is being sent. I will advise once I have something to share!

Re: image naming

jcharles — Mon, 20 Jun 2022 19:13:32 GMT

Jennifer,

I have sent you a Service Desk ticket so we can manage this issue with a ticket.

Thank you1