Spelling error in brand name -- won't update when saved/validated

mcclurespickles — Fri, 19 Apr 2024 13:58:06 GMT

Hi there! I've noticed a spelling error in our brand name for new items I'm trying to publish to a retailer. The items have been withdrawn from publication, however when in IM, after correcting the spelling error and saving the item still will not save correctly when in Basic Item Setup.

Any suggestions?

Thanks!

Re: Spelling error in brand name -- won't update when saved/validated

Val — Fri, 19 Apr 2024 14:33:55 GMT

Hello, @mcclurespickles and welcome back to the Community

The Brand Name attribute is an editable field for any item in Item Management and it can be different from one item to another:

The Information Provider Name is how the company was added in our systems and this you see on the search results page for any of your items:

I can see that you have already corrected the spelling of the word "Pickles" and now it shows up correctly on the item itself.

Please let us know if you would like the company name updated and the apostrophe added there as well and we can forward your request to the correct team to make the changes for you.

topic Re: Spelling error in brand name -- won't update when saved/validated in Ask A Question for Albertsons

Spelling error in brand name -- won't update when saved/validated

Re: Spelling error in brand name -- won't update when saved/validated