topic Re: Albertsons PI - Allergen Error in Ask A Question for Albertsons

Albertsons PI - Allergen Error

RGaspar — Sun, 20 Nov 2022 15:14:54 GMT

I changed the Product Description of our items, and so Albertsons sent them back to us to us for resubmission

Upon trying to Submit, I am recieving the error message on ALL of our items.

PI5545 Allergen Related Information is only repeatable when either the Allergen Specification Agencies or the Allergen Specification Names are populated or when both are populated, the values of the pairs [Allergen Specification Agency and Allergen Specification Name] shall be different. If the Allergen Specification Agencies and Allergen Specification Names are the same, repeat the Allergens Types within the same Allergen group (class)

Our products were already published to Albertsons fine before, and I have not touched any of these attributes since.

Does anyone know why all of the sudden would there be a problem with allergen attributes?

Thank you

Re: Albertsons PI - Allergen Error

jcharles — Mon, 21 Nov 2022 18:48:58 GMT

Hello and Welcome back to our online community.

We are currently reviewing your question, but we are still working to provide you the correct answer.

Re: Albertsons PI - Allergen Error

RGaspar — Mon, 21 Nov 2022 19:06:02 GMT

Thank you!

Re: Albertsons PI - Allergen Error

CommunityJedi22 — Mon, 21 Nov 2022 21:06:58 GMT

Hello, I just learned we are looking into this validation that is occurring. I will provide more updates as they are provided to me...

Re: Albertsons PI - Allergen Error

ArkamNusky — Sat, 20 Jan 2024 20:43:55 GMT

Any updates here?

-Arkam

Re: Albertsons PI - Allergen Error

jcharles — Mon, 22 Jan 2024 14:11:26 GMT

@ArkamNusky @RGaspar

Arkam,

I cannot say for sure because the original user has corrected the issue. I am unaware of what was corrected to provide accurate detail. @RGaspar perhaps they can remember how they corrected the GTIN?

Re: Albertsons PI - Allergen Error

RGaspar — Fri, 22 Mar 2024 11:43:53 GMT

I am sorry Arkam and JCharles, but I do not remember. I wish I could be of more help!

Re: Albertsons PI - Allergen Error

jcharles — Fri, 22 Mar 2024 13:32:21 GMT

@RGaspar

Hi Randy, thank you for bringing this back to our attention. I can see that the original GTIN has been successfully submitted to Albertsons. Do we still need to address the validation, it appears you were able to submit the item to your merchandiser?