topic Re: CIC status "Attribute value must be in list" for US Foodservice in Ask A Question for Albertsons

CIC status "Attribute value must be in list" for US Foodservice

Kateryna — Mon, 29 Jan 2024 14:11:22 GMT

Hello, Community Team!

Please could you assist with the clarification of CIC status "Attribute value must be in list" for US Foodservice?

We've got back our GTINs for review:

00773479404043

00773479407334

00773479404036

00773479404029

Thank you in advance.

Re: CIC status "Attribute value must be in list" for US Foodservice

JustinW — Mon, 29 Jan 2024 15:12:38 GMT

Hello @Kateryna. You would need to reach out to your US Foodservice contact and see what attribute they are requesting to be updated and also obtain a Valid Value list that they accept for that attribute.

Re: CIC status "Attribute value must be in list" for US Foodservice

Kateryna — Mon, 29 Jan 2024 16:41:19 GMT

Thank you! I will.

Could you please explain, what does it mean "Change_By_Refresh_Message?" as is stated in Corrective Action Code?

What is the procedure - isn't it just "Modify Item - Save- Validate" in Item Management?

Thank you,

Re: CIC status "Attribute value must be in list" for US Foodservice

JustinW — Mon, 29 Jan 2024 16:44:00 GMT

@Kateryna Yes, the Change By Refresh Message is just saying the update is sent when the GTIN is saved. The steps would be to update the GTIN, validate, and then save.

Re: CIC status "Attribute value must be in list" for US Foodservice

Kateryna — Mon, 29 Jan 2024 16:45:57 GMT

Great, thanks a lot!

Re: CIC status "Attribute value must be in list" for US Foodservice

Heidi — Thu, 07 Mar 2024 23:10:18 GMT

We are having the same issue with US Foodservice, that our items are coming back with a CIC Code that a Valid Value must be on a list, but they don't tell you what attribute this CIC Code is for. I have reached out to US Foodservice and they still have not gotten back to us.

Re: CIC status "Attribute value must be in list" for US Foodservice

JustinW — Fri, 08 Mar 2024 13:24:52 GMT

Hi @Heidi, thanks for reaching out in the Community. When you reached out to US Foods did you reach out to PIMQuestions.Shared@usfoods.com we have seen success with messaging here before.