topic Re: Product Introduction in Ask A Question for Albertsons

Product Introduction

MKVinkler — Tue, 07 Nov 2023 20:15:06 GMT

What is this error code: PI4002 ?

I cannot get my item to publish

Re: Product Introduction

JustinW — Wed, 08 Nov 2023 13:24:02 GMT

Hello @MKVinkler welcome to the Community. Would you be able to provide the GTIN that you are getting that error on so that we are able to research it? Thanks.

Re: Product Introduction

MKVinkler — Wed, 08 Nov 2023 13:25:11 GMT

10073321000230

Re: Product Introduction

JustinW — Wed, 08 Nov 2023 13:43:02 GMT

Thanks for the GTIN @MKVinkler. I'm not seeing an error on this hierarchy that starts with PI4002, the only PI error that is showing for me is PI4000. This error is just saying that one of the levels in the hierarchy is not validating successfully, in this particular instance the Each level has an error that needs to be addressed.

Re: Product Introduction

MKVinkler — Wed, 08 Nov 2023 13:45:07 GMT

What is the error? I do not see anything in Syndigo.

Re: Product Introduction

JustinW — Wed, 08 Nov 2023 14:26:25 GMT

The field GS1 Trade Item ID Code is marked as GTIN_14 but the corresponding field GS1 Trade Item ID Value only has 12 digits listed.