topic Re: Publications in Ask A Question for Albertsons

Publications

Beckey — Tue, 28 Feb 2023 14:46:46 GMT

I have several suppliers who published items to us yesterday and we are not receiving the publications. Was or is there an issue?

Re: Publications

CommunityJedi22 — Tue, 28 Feb 2023 15:15:32 GMT

Hello @Beckey . It's nice to chat with you again. I have not seen any reports of a general issue preventing pubs to recipients. I am checking with our technical team to see if there is anything going on and will get back to you.

Re: Publications

CommunityJedi22 — Tue, 28 Feb 2023 15:54:50 GMT

@Beckey I am not finding tickets or details about issues like this right now. Can you give me a couple of IPGLNs and GTINs so I can look further and escalate of needed?

Re: Publications

CommunityJedi22 — Tue, 28 Feb 2023 16:31:20 GMT

Hello @Beckey . We found your Master Subscription only ran once today but is running regularly as scheduled today. We did not make any changes to it so I am not sure why it only ran once today. Can you confirm you are getting the pubs you were expecting?

Re: Publications

Beckey — Tue, 28 Feb 2023 16:36:18 GMT

Yes, it looks like I got the missing publications. Thank you